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We are seeking outgoing individuals for our Customer Support positions.
You will work from home booking vacations for leisure and corporate clients around the world. This is perfect for anyone who loves to travel and loves to help others with planning.
ROLES & RESPONSIBILITIES:
• Research, Create, and Execute travel itineraries for your clients.
• Review individual needs and wants for travel, to ensure you plan a trip designed specifically for your client.
• Review budgets and plan client trips accordingly.
• Book travel needs including airlines, hotels, car rentals, cruises, tours, events, and much more!
• Effectively communicate with clients pre and post travel to ensure client satisfaction.
• Handle client issues that arise before, during, or after travel.
• Complete ongoing trainings to maintain and earn certifications within the travel industry.
• Attend ongoing webinars with vendors and suppliers to become specialized with specific destinations, types of travel, etc.
• Remain current regarding changes within the travel and tourism industry.
REQUIREMENTS:
• Strong communication skills.
• Must have reliable internet access and a computer (recommended) or a smartphone.
• Hospitality, Customer Service, or Sales background is a plus, but not a requirement.
• Personal travel experience is a plus, but not a requirement.
BENEFITS:
• Full training provided.
• Work from home Full Time or Part Time.
• No experience necessary.
• Discounted personal travel.
Part Time
$35k-44k (estimate)
04/10/2024
07/07/2024
The job skills required for Customer Support Agent include Customer Service, Customer Support, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Support Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Support Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Support Agent positions, which can be used as a reference in future career path planning. As a Customer Support Agent, it can be promoted into senior positions as a Technical Communicator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Support Agent. You can explore the career advancement for a Customer Support Agent below and select your interested title to get hiring information.
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For unsatisfied customers, agents try their best to resolve the concerns or transfer the complaints to related departments.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Support Agent jobs
They must resolve complaints accurately and efficiently to ensure customer satisfaction to keep a good reputation for the organization.
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Workers must be patient and polite, especially when dealing with difficult or angry customers.
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Second line support agents must remain calm and be completely understanding with each customer.
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