Job Description

We are looking to fill many Office Admin/CSR positions in the Wichita area at our Farmers Agency. You should love meeting new people, learning about their family, and have a friendly personality. We are seeking applicants who are goal orientated, success driven, organized, enjoys customer service, and strives to be the best at whatever they do! This is a great opportunity with local Farmers agencies who are continuously growing, come join our team! 

Benefits

Responsibilities

• Handle incoming phone calls and direct the call to the appropriate staff member
• Prepare forms and document packages for client meetings
• Delivers clear, effective communication both internally and externally
• Strong computer and software skills
• Possess a genuine willingness to learn, be intuitive, resourceful and coachable.
• Complete Evidence of Insurance requests.
• Immediately greet all customers, entering the office, in a friendly and helpful manner.
• Take premium payments from customers.
• Cold call, direct email and perform other lead generation activities.
• Obtain prospects information such as name, address, vehicle information and enter into quote sheets.
• Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.
• Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.

Requirements

• Property & Casualty licensed (must be able to obtain)
• High school diploma or equivalent
• Excellent Communication/interpersonal skills.
• Great Customer Service Skills.
• No insurance experience required but must be willing to learn