OVERVIEW:

As a member of the Library's program implementation team, under the supervision of the branch manager and the circulation manager, this employee contributes to the daily operations of the Library System by sorting and shelving materials; shelf-reading and shifting shelves to maintain ordered, safe condition; pulling materials to fill hold requests, inspecting newly returned materials for damage, and processing new materials to prepare them for checkout. This position may be assigned to the Library's Support Services division or in the circulation area of any Library building.

YOUR RESPONSIBILITIES:

Sort and shelve materials according to the Dewey Decimal classification scheme and established Library procedure

Process new materials for checkout

Maintain Library shelves in ordered, neat condition through shifting and shelf-reading

Locate and retrieve requested materials to fill hold requests

Inspect condition of returned materials for damage

Help set up meeting venues for public events

Assist the public on a limited basis, directing them to general resources, event locations, and service points within the building

Preserve safety, appearance, and condition of Library facilities and property

ABOUT YOU:

Experience: Previous library or retail customer service experience preferred. 

Knowledge: Knowledge of alphabetization and basic arithmetic. Understanding of the relationships and responsibilities of Library divisions and buildings. Understanding of Library mission and roles, and the general role of public libraries within a community.

Abilities: Ability to communicate in more than one language preferred. Ability to work methodically with strict attention to detail. Ability to complete assigned tasks within established time frame. Ability to work as a team member to accomplish results. A commitment to public service and the ability to work effectively with a diverse patron base. Ability to implement Library Board policies and procedures.

PHYSICAL DEMANDS:

These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the position.

While performing the duties of this position, the employee is regularly required to walk, stand, sit, talk, hear, crouch, crawl, balance, reach, stoop, and kneel. Must use hands and fingers to operate a computer. The employee is regularly required to lift up to twenty-five pounds, and occasionally up to fifty pounds. The employee must be able to remove library materials from shelves at a maximum height of six feet and push library carts weighing up to 175 pounds. Must be able to move about the work area, talk clearly with customers, and hear customer responses. Must have excellent close vision and good distance vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT AND SCHEDULE:

While performing the essential duties of this position, the employee regularly works indoors in a library public service or office environment.

Employees must be able to work rotating shifts (seven days a week) and flexible hours (morning, afternoon, evening, and holiday hours) when the Library is open. All employees will work up to two evenings per week and will alternate weekend shifts with the other employees in their division. Employees will also work holiday hours of equal proportion to those of other employees in their division.