Are you a dynamic and organized professional with a passion for healthcare and wellness? Our complex is currently seeking a caring, adaptable, and friendly receptionist to join our team. We are looking for an individual with excellent communication skills, attention to detail, and a commitment to maintaining confidentiality.

If you thrive in a fast-paced environment and are eager to contribute to a team dedicated to holistic healthcare, we invite you to bring your skills and enthusiasm to our established practice. Great for someone looking to work a few days a week. Working hours could range throughout the week from morning shift (8:30am) or evening shift (ending 7:30pm).

Nutritional & Wellness Complex has been in practice for more than 40 years providing superior service through Chiropractic, Acupuncture, and Nutritional care. Decades of healing hands and unwavering dedication to wellness. We are looking for a like-minded, customer service-oriented individual to join our team. To learn more about us visit: https://www.pacellihealth.com/

Duties and Responsibilities

• Efficiently manage the front desk, serving as the first point person for patients, visitors, and inquiries
• Schedule and coordinate patient appointments, ensuring optimal utilization of the doctor's time
• Handle multiple tasks simultaneously, such as managing incoming inquiries while assisting clients at the front desk and coordinating schedules for multiple providers.
• Demonstrate flexibility in adapting to changing priorities and unforeseen circumstances, maintaining composure and professionalism during busy periods.
• Verify and update patient insurance information, facilitate smooth billing processes, and address any insurance-related queries or concerns
• Answer phone calls, respond to emails, and direct inquiries to the appropriate staff members, demonstrating strong communication skills and customer-centric approach
• Manage patient records and confidential information with discretion, adhering to privacy regulations and maintaining the highest standards of confidentiality
• Fostering a positive patient experience
• Other duties as assigned

Successful Candidate Will Possess:

• Experience as a receptionist
• Ability to multi-task
• Excellent organization skills and ability to prioritize
• Proficient computer skills
• Must be committed to providing outstanding customer service and demonstrate strong interpersonal skills
• Strong attention to detail
• Knowledge of medical terminology and coding procedures
• Familiarity with healthcare guidelines and regulations
• Proficient in clerical tasks
• Attire: Scrubs

How to Apply: Submit a resume and cover letter. In your cover letter, include a section explaining why you would want to specifically work at Nutritional & Wellness Complex.

Compensation: The target amount for this role is $12-$16/hour. Final offer amounts depend on multiple factors including candidate experience and expertise. The final candidate hired may potentially have less or more experience than originally posted as per job description, and if this happens, an updated range may be used for final hiring package.

Job Type: Part-time

Pay: $12.00 - $16.00 per hour

Benefits:

• Employee discount

Schedule:

• Day shift
• Evening shift

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Ability to Commute:

• Lafayette, IN (Required)

Work Location: In person