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Purpose Driven Marketing Solutions is Hiring a Retail Customer Service Representative Near Riverside, CA
We are partnered with the nation's largest retailers and we are actively searching for an individual who is just as passionate about delivering exceptional customer experiences as we are! The Retail Customer Service Representative will engage directly with customers introducing them to exclusive products and offering customized plans fitted to their needs. As an entry-level role, the Retail Customer Service Representative will be equipped with comprehensive retail customer service training and resources to successfully perform responsibilities, maximize sales performance, and drive growth for our retail partners.
We encourage growth and development in your professional career. The foundation of our team is built upon the need to constantly improve, provide extraordinary retail solutions, and make a difference in the lives of the customers we come across, the clients we serve, and the people who make up our company.
Retail Customer Service Representative Requirements:
- Identify appropriate prospects and guide them through the sales process
- Possess in-depth product knowledge and be able to explain features and benefits related to customer needs
- Achieve retail sales goals by following a defined sales and customer service process in accordance with our retail partner’s policies
- Ability to offer knowledgeable service recommendations that address customer needs
- Welcome customers with a warm and inviting demeanor
- Apply constructive feedback given by Management on how to improve sales and customer service skills
Qualifications and Related Experience:
- Displays above-average communication skills
- Availability to work retail hours
- Possess a student mentality and eagerness to learn
- Comfortability working individually and in a collaborative environment
- Background in sales, customer service, retail, client services or related industries
- Motivated by hitting sales targets, deadlines, and achieving goals
Benefits of working with us:
- Hands-on coaching and training
- Performance-based compensation with the potential for uncapped commission
- Company-sponsored travel for conferences and networking events
- Rapid advancement opportunities into management
Job Types: Full-time, Part-time
Pay: $700.00 - $1,100.00 per week
Experience level:
- 1 year
- No experience needed
- Under 1 year
Shift:
- Day shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
- In-person
Work Location: In person
Job Summary
Full Time | Part Time
$50k-66k (estimate)
05/03/2024
05/15/2024
The job skills required for Retail Customer Service Representative include Customer Service, Product Knowledge, Sales Process, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Retail Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Retail Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Retail Customer Service Representative positions, which can be used as a reference in future career path planning. As a Retail Customer Service Representative, it can be promoted into senior positions as a Retail Sales Staff that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Retail Customer Service Representative. You can explore the career advancement for a Retail Customer Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Retail Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Retail Customer Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Retail Customer Service Representative job description and responsibilities
They’re the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features.
02/14/2022: Moline, IL
They help customers compare products and services and advise clients about which options meet their needs.
02/05/2022: Binghamton, NY
They might also discuss how to use available services or demonstrate the right way to operate a product.
03/04/2022: Billings, MT
They listen to or read about customer problems and suggest solutions.
04/18/2022: Bergenfield, NJ
Built rapport with customers by asking probing questions and utilizing effective listening skills.
03/06/2022: Springfield, MO
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Retail Customer Service Representative jobs
The best CSRs are genuinely excited to help customers.
03/04/2022: Tulsa, OK
Since customer service representatives often communicate with clients who have limited knowledge of or are dissatisfied with a product or service, they must be empathetic.
02/27/2022: New Haven, CT
Customer service representatives who resolve client complaints need strong problem-solving skills.
03/22/2022: Gastonia, NC
They generally need to know how to create and update tickets and how to search for customer records.
04/15/2022: Newark, NJ
Having a previous customer service experience would be an advantage.
01/21/2022: Amarillo, TX
Step 3: View the best colleges and universities for Retail Customer Service Representative.
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