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Provide excellent service to guests throughout their stay. Make reservations, check guests in/out, answer all incoming calls, respond to any guests’ requests, and solve issues quickly. Share information about hotel amenities and make recommendations about surrounding area.
Source: Hospitality Online
Full Time
$37k-49k (estimate)
12/15/2023
06/21/2024
The following is the career advancement route for Guest Experience Agent positions, which can be used as a reference in future career path planning. As a Guest Experience Agent, it can be promoted into senior positions as a Customer Experience Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Experience Agent. You can explore the career advancement for a Guest Experience Agent below and select your interested title to get hiring information.