Level 3 Business Administration Apprenticeship - BDI Structural Solutions Ltd

About the Employer

BDI is an award winning, structural and civil engineering consultancy. We specialise in the structural and civil design of buildings including Residential, Super Homes, Conversions, Apartments, Commercial, Historic and other structures. We work with Architects, Builders/Developers, Insurance Companies and the general public. Our modern head office has a professional and friendly feel, and is consistently busy, which makes the days go by quickly! We are seeking an admin superstar to join our growing team. The office is split into two departments; Technical and Non-Technical. The Technical department consists of Structural Engineers, Surveyors and Technicians whilst Non-Technical side is Admin, Sales, Accounts and Support. Established in 2008, we have built a solid reputation locally and nationally.

About the role

Key details:

• Hours: Monday to Friday, 9am to 4pm, 30 hours per week 
• Wage: £6.40 per hour
• Location: Stafford Court, 145 Washway Road, Sale, Cheshire, M33 7PE
• Apprenticeship Standard: Level 3 Business Administration
• Duration: 16 months

Overview of the role:

This is a fantastic opportunity to gain practical experience undertaking a broad range of office and business administration, and attain invaluable knowledge, skills and behaviours that can be applied in all sectors.

Key Responsibilities: 

• Be first point of contact for clients via phone and email
• Customer service and liaison
• Mailbox management
• Raising orders
• Raising fee quotes 
• Raising invoices 
• Diary management and appointment booking
• Route planning
• Reporting
• Data management 
• Supporting the office with adhoc tasks 

Apprenticeship Summary:

• You will work towards your Level 3 Business Administration qualification across a total duration of 16 months!
• Training provider: LMP Group: https://lmp-group.co.uk/ 
• All online/remote learning, no classroom or college day release
• An allocated tutor will support you throughout the apprenticeship!

Candidate Requirements

Skills & Personal Qualities Required:

• A confident communicator, able to speak to people clearly and concisely
• Strong Time management skills
• Organisational skills
• Great Teamwork skills
• Can be Adaptable
• Professional attitude 
• Honesty, integrity & reliability
• Motivated and quick to learn

Qualifications Required:

• GCSE or equivalent English (Grade 4) essential
• GCSE or equivalent Maths (Grade 4) essential

Apprenticeship Overview

The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services. Business administrators develop key skills and behaviours to support their own progression towards management responsibilities.

• Milestone 1. The Organisation - (Aims, Values, Policy)
• Milestone 2. IT Skills - (Systems, Record and document production, Financial processes and Professionalism and productivity).
• Milestone 3. Communication – (Verbal, Digital, Social Media, Stakeholder Management, Problem Solving, Integrity and Productivity)
• Milestone 4. Continuous Improvement – (Processes, Coaching and Developing others, Decision Making, Quality and Responsibility).
• Milestone 5. Project Management – (Project Lifecycle, business fundamentals: Finance, Change, PESTLE, leading a project).
• Milestone 6. Preparation for End Point Assessment

Next steps & Pre-employment checks

• (Permitting you’re eligible for the role) Please expect to receive contact from our LMP Education Recruitment team, to discuss your application further.
• Additionally, please be aware that upon a successful offer of employment, DBS checks and references will be obtained as part of your enrolment.