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What We Need
NetBrain is looking for a Customer Success Engineer with a strong background in this function specifically for Enterprise IT solutions. This person should have excellent interpersonal and communication skills, as well as the ability to multitask and learn complex technology.
The Impact You’ll Make
In this role you will be working with some of the largest enterprise customers across a wide range of verticals to drive product adoption and outcomes. Your work will lead to renewals, expansion, advocacy and general customer satisfaction across these key accounts. You will be a trusted partner, leading customers post implementation with a focus on end-use adoption, communicating ROI to them as they maximize their use of NetBrain. You will work closely with a variety of internal functions, including the Sales, Support, Service and Product Management Teams.
What You’ll Do
Who You Are
Full Time
$71k-88k (estimate)
05/22/2024
07/21/2024
netbrain.com
Silver Spring, MD
<25
The job skills required for Customer Success Engineer include Technical Support, Products and Services, Communication Skills, Networking, Leadership, Customer Satisfaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Success Engineer. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Success Engineer. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Success Engineer positions, which can be used as a reference in future career path planning. As a Customer Success Engineer, it can be promoted into senior positions as a Field Service Engineer II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Success Engineer. You can explore the career advancement for a Customer Success Engineer below and select your interested title to get hiring information.