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Best Western KC Speedway Inn & Suites is Hiring a Front Desk Agent Near Kansas, KS
Job Summary:
We are seeking a friendly and professional Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests and will provide exceptional customer service to ensure a positive experience during their stay. This role requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.
Best Western PLUS
10401 France Family Drive
Kansas City KS 66111
Hours are 3pm-11pm and few 7am-3pm
Call 913-334-4440 to schedule interview.
Responsibilities:
- Greet guests and provide them with a warm welcome
- Check guests in and out of the hotel
- Answer phone calls and respond to guest inquiries
- Assist guests with any requests or issues they may have during their stay
- Provide information about hotel amenities, local attractions, and dining options
- Handle guest complaints or concerns in a professional manner
- Process payments and maintain accurate records
- Collaborate with other hotel departments to ensure guest satisfaction
- Perform night audit duties as needed
Skills:
- Previous experience in a front desk or guest services role preferred
- Bilingual (English/Spanish) is a plus
- Knowledge of hotel operations and hospitality management
- Excellent phone etiquette and customer service skills
- Strong problem-solving abilities and attention to detail
- Ability to handle multiple tasks simultaneously
- Familiarity with hotel reservation systems and phone systems
- Proficient in Microsoft Office Suite
Join our team as a Front Desk Agent and contribute to creating memorable experiences for our guests. Apply now!
Job Types: Full-time, Part-time
Pay: $14.00 - $15.00 per hour
Expected hours: 16 – 40 per week
Benefits:
- Employee discount
- Free parking
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Every weekend
- Monday to Friday
- Morning shift
- Night shift
- Weekends as needed
- Weekends only
Work setting:
- In-person
Ability to Relocate:
- Kansas City, KS 66111: Relocate before starting work (Required)
Work Location: In person
Job Summary
Part Time | Full Time
$27k-36k (estimate)
03/24/2024
07/20/2024
The job skills required for Front Desk Agent include Customer Service, Guest Service, Problem Solving, Microsoft Office, Communication Skills, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Agent positions, which can be used as a reference in future career path planning. As a Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent. You can explore the career advancement for a Front Desk Agent below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Agent job description and responsibilities
When guests are ready to depart, the front desk agent generates their final bills and checks them out.
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A Front Desk Agent ensures customers receive the best service possible from the property.
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Some front desk agents served a hotel associate apprenticeship.
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The front desk agent can check different guest queries, they can check different problems and various complaints.
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The front desk agent can also post charges towards a guest account.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Agent jobs
Check for sold-out dates before promising availability.
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Desk Clerks typically study at similar levels compared with Front Desk Agents.
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Make checklists and to-do lists.
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Seek Out Hospitality Skills Training Opportunities.
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Finally, Add A Summary Or Objective Statement.
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Step 3: View the best colleges and universities for Front Desk Agent.
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