Benefits:

• 401(k) matching
• Paid time off
• Parental leave
• Training & development

This is an amazing opportunity to obtain a leadership position with a super fun, fast-paced, high growth youth sports company that is having a positive impact on our community. The Program Manager is a full-time position with a competitive starting salary ($48,000-$53,000), bonus opportunities, company sponsored 401k matching plan and paid vacation and paid federal holidays.
About the Program Manager Position
The Program Manager is responsible for the coordination and implementation of activities associated with running our youth sports leagues, clinics and camps in the Loudoun County and Central/Northern Fairfax County territories. The position will work out of our office in Fairfax City with some travel throughout our Fairfax County and Loudoun County focus areas to visit venues, market the programs and meet with partners.
Reports to: Athletic Director, i9 Sports Loudoun County/Fairfax County
Job Functions
Operations:

• Creates and facilitates the i9 Sports experience on the field/court ensuring that all venues maintain a 65 or greater NPS score
• Develops and executes NPS action plans
• Follow all procedures and processes for efficiency and develop recommendations to improve them
• Lead recruitment of parent coaches, background checks and assign to teams
• Ensure all programs have parent coaches, including substitutes as needed
• Works with Operations Manager to ensure that emails and voicemails are answered within 48 hours
• Lead hiring process for new staff for programs
• Lead recruitment of current and former staff for future programs
• Oversee scheduling and monitor staffing for all programs
• Works with Athletic Director to ensure accurate payroll each week
• Ensure all programs are fully staffed
• Develop and implement ongoing in-person and virtual training for staff and parent coaches
• Ensures game day processes and procedures are followed and completed in a timely manner
• Follow-up on parent and volunteer issues
• Ensure that all locations are operating at or above the established standards
• Additional administrative duties as needed

Requirements and Qualifications:

• Excellent attention to detail, pattern identification and motivated to create processes that optimize and improve the way things are done
• Excellent analytical skills
• Strong interpersonal skills and ability to communicate with all stakeholders
• Self-motivated, works efficiently and meets reasonable deadlines
• Able to multitask, prioritize, and manage time effectively
• Enjoys a challenging, high energy and dynamic environment
• Able to make professional decisions in a fast-paced environment and own results
• Excellent verbal and written communication skills
• Capable in both a leadership and team-player role to get the job done
• Has experience playing sports and understands its potential to have a positive impact on the community if implemented correctly
• Event management experience preferred
• Bachelors degree
• Proficiency in Microsoft Office, Gmail, Google Drive, etc

General schedule (in-season): Approx. 45 Weeks of the year
Thursday, Friday, & Monday; 9-5pm; Saturdays 7-4pm & Sundays 8-4pm (subject to flexibility/changes according to Game Day needs)
General schedule (off-season):Approx. 7 Weeks of the year
Monday Friday; 9am-5pm (subject to flexibility/changes as other opportunities arise)
Job Type: Full-time
Salary: $48,000.00 - $53,000.00 per year
Benefits
Full-time employees are eligible for the following company benefits:

• Opportunity to earn annual bonus contingent on individual and organizational performance and attainment of goals
• 401k i9 Sports will match employee contributions up to 4% of annual salary
• 13 days / 104 hours paid vacation per year, which is accrued at the rate of 2.3 hours per pay period.
• 8 paid federal holidays per year
• 3 paid sick days per year
• Flex time during weekdays if working on weekends during season.
• 2 weeks paid paternity/maternity leave