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Nothing Bundt Cakes - 269 is Hiring a Guest service representative Near Strongsville, OH
Guest Services Representative (GSR) - Afternoon availability, weekdays and weekends
No experience necessary. We will train the right person to be an awesome member of our team!
G uest Services Representative (GSR) Description :
The Guest Services Representative (GSR) serves our guests in person and over-the-phone with creative celebration solutions in a warm and welcoming environment.
Guest Services Representatives (GSRs) assist the Crafting department, perform light cleaning, and some clerical duties.
Compensation :
The Guest Services Representative (GSR) will earn between $10.00 - $12.00 per hour to start . Candidates may be further compensated based on their experience, drive, ability to learn quickly, and desire to improve.
Requirements :
- Fits the Nothing Bundt Cakes Culture
- Outgoing and friendly personality
- Genuine care for the needs of others
- Ability to follow instructions and processes
- Has integrity
- Takes initiative
- Ability to multitask while paying special attention to detail
- Possess a strong sense of teamwork
- Has a strong sense of pride in one's work
- Strong sales ability
- Works well under pressure
- Ability to work at a fast pace
- Possess strong physical stamina
- Has good organizational skills
- Feels the necessity to keep a clean work environment
- Ability to lift 50 pounds
Responsibilities may include but are not limited to :
- Abides by all NbC policies and procedures
- Upholds NbC's image and brand
- Keeps case in retail area stocked with Bundtlets, 8 , and 10 cakes, and back-up sample trays
- Maintains par levels in cooler for case cakes, assorted Bundtini packs, and sample trays
- Folds cake boxes
- Introduces walk-in guests to our bakery and provides guest tour presentations
- Assists guests with walk-in orders while using creative celebration solutions
- Suggests balloon sales, appropriate retail items, and up-sells with candles and cards
- Assists phone guests by placing incoming orders
- Acts as last line of defense for ensuring brand standards are met
- Operates point of sale (POS) system with accuracy and efficiency
- Gathers guest email addresses
- Maintains a strong knowledge of NbC's products, prices, and promotions
- Keeps retail area clean, swept, and neatly merchandised
- Dusts all retail surfaces, including all counter tops, and POS stations
- Performs duties assigned by Crafting department such as fluffing bows and making design pieces
- Assists other departments as necessary
We are looking to bring our new colleague on board as soon as possible, but we will spend the necessary time to find the best fit both in abilities and culturally.
We can’t wait to meet you!
Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner / operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor).
All inquiries about employment should be directed to the franchise owner / operator and not to Nothing Bundt Cakes Corporate.
Each franchise owner / operator is responsible for ensuring compliance with local, state and federal law.
California Applicant Privacy Policy
Last updated : 2024-05-31
Job Summary
Full Time
$27k-36k (estimate)
06/02/2024
09/01/2024
The job skills required for Guest service representative include Guest Service, Initiative, Teamwork, Attention to Detail, Integrity, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest service representative positions, which can be used as a reference in future career path planning. As a Guest service representative, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest service representative. You can explore the career advancement for a Guest service representative below and select your interested title to get hiring information.
If you are interested in becoming a Guest Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Service Representative job description and responsibilities
They organize and maintain the cleanliness of the front desk area at all times and lead guests to the appropriate department.
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A guest service representative generally needs to have excellent communication skills.
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They work towards guests’ satisfaction by fulfilling their needs during their trip.
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Operates telephone switchboard professionally and efficiently, receives and transfers calls, takes guest messages thoroughly and accurately, and notifies guests of messages.
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Guest Service Representatives are required to perform all the hospitality services to ensure good customer satisfaction.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Service Representative jobs
Celebrate Success and Learn to Deal With Failures.
02/09/2022: Orlando, FL
Learn the basics, then move on to bigger things.
12/21/2021: Sioux City, IA
Developed excellent customer service and sales experience; developed extensive knowledge of database entry; developed professional communication skills.
03/03/2022: New Suffolk, NY
For the job role of a Guest Service Representative, have to be good at organizational skills to provide good customer service to the guests.
02/22/2022: Florence, AL
Guest Service Representatives have to be good at organizing things and maintaining other duties around the premises.
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Step 3: View the best colleges and universities for Guest Service Representative.
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