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Duties: Contributes to the IT Support job family in a support capacity. Helps configure, install, maintain and upgrade computer systems hardware and software. Performs a broader set of tasks to provide operational support for the organization's information systems and peripheral equipment such as application servers, database servers, web servers, desktops, printers and storage devices. May assist in designing, developing, testing, debugging and implementing operating systems components, software tools, and utilities required for the operation, maintenance, and control of computer systems. Completes output (documents, analyses, product) in specific work area to appropriate time and quality targets. Works under own initiative, prioritizes own work, and meets agreed timescales. Work is subject to frequent review by more experienced professionals in Technical Support.
Skills: - Strong Customer service skills
- Exceptional work ethic
- Positive attitude,
- We are looking for experience with imaging and troubleshooting PCs in a networked environment. This position has an on-site requirement.
Computer or Other Skills:
General knowledge of Microsoft Operating systems, Windows 10 and Microsoft Office General knowledge of networking switches and data networks.
General knowledge of IP telecommunications systems.
General knowledge of printers
3 years of recent Desk Side Support required with Hands on Experience Ability to lift 25# as needed Experience with Jira a plus as it is used frequently
Keywords:
Education: • BS in IT or related field PREFERRED or equivalent experience
Skills and Experience:
Minimum Degree Required: Completed High School (Diploma or GED)
Job Type: Contract
Pay: $20.00 - $22.00 per hour
Benefits:
Experience level:
Work Location: In person
Contractor
$47k-60k (estimate)
06/13/2024
10/09/2024
qualifiedeast.com
Oviedo, FL
<25
The job skills required for Technical Support Associate include Customer Service, Troubleshooting, Microsoft Office, Networking, Operating System, Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Support Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Support Associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Technical Support Associate positions, which can be used as a reference in future career path planning. As a Technical Support Associate, it can be promoted into senior positions as a Technical Communicator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Support Associate. You can explore the career advancement for a Technical Support Associate below and select your interested title to get hiring information.