3 Jobs
Bassin Insurance Agency, Inc. is Hiring an Insurance Customer Service Representative Near Jupiter, FL
Job Description
Bassin Insurance Agency, Inc . is a family-owned and operated insurance agency located in Jupiter , Florida. We are dedicated to providing our customers with exceptional service and personalized insurance solutions to meet their unique needs. Our team of experienced professionals is passionate about what they do to create a positive and supportive work environment.
As a team member, you will have the opportunity to work in a comfortable and collaborative environment where your contributions are valued and appreciated. We believe in providing our employees with the tools and resources they need to succeed, including ongoing training and professional development opportunities.
We specialize in a variety of insurance services, including personal and commercial insurance, and work with a diverse range of clients throughout Florida. Our mission is to help our customers protect what matters most to them, and we take pride in providing them with the highest level of service and support.
If you are looking for a rewarding career in the insurance industry and want to work with a team of dedicated professionals who are committed to excellence, we invite you to consider joining the Bassin Insurance Agency, Inc. team.
Job Description:
***Dont limit your success. Your future begins here***
***Health Insurance***Paid Time Off***Monday thru Friday Schedule***
We are seeking an experienced Insurance Customer Service Representative to join our team. You should have 1 years of insurance industry experience and an active Florida 4-40 Customer Representative License (if you don't have this let's talk anyway)! . The role requires excellent communication skills and providing quality customer service to clients. The ideal candidate will have 2 years of customer-facing service experience (ex: luxury retail sales, hospitality, and banking). Candidates must be well-organized, detail-oriented, and able to work independently with minimal supervision. Depending on your experience, your starting base salary is 32,000 to 40,000 per year with bonus opportunities and room to grow!
BenefitsHourly Base Salary Bonus Opportunities
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Life Insurance
Disability Insurance
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Evenings Off
Paid holidays
Warm leads provided for sales
Long-Term Career Growth
Paid Continuing Education
Wellness Benefits
Responsibilities- Add value to the customer and business relationship by creating loyalty and trust.
- Assist clients in navigating their insurance policies and answering any questions.
- Answer phones. Greet walk-in clients and handle their inquiries, payments, etc
- Utilize various computer systems for daily transactions, take premium payments, review, update, and make changes to policies, claim handling, and endorsements.
- Handle confidential information with discretion and follow established protocols.
- Active Florida 4-40 Customer Representative License.
- 1 years of insurance customer service experience.
- 2 years of customer-facing service experience (ex: luxury retail sales, hospitality, and banking)
- Knowledge of Basic Computer Software and a multiline phone system. Proficient typing/data entry skills.
- Possessing the ability to work autonomously, arrange tasks according to their importance, and collaborate in a team-oriented setup.
- Demonstrate professionalism over the phone, in writing, and in the office to create a positive work environment and ensure effective communication.
- Multitasking and resolving problems quickly and accurately with strong attention to detail, speed, and accuracy.
Job Summary
Full Time
$37k-47k (estimate)
06/13/2024
06/26/2024
The following is the career advancement route for Insurance Customer Service Representative positions, which can be used as a reference in future career path planning. As an Insurance Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Insurance Customer Service Representative. You can explore the career advancement for an Insurance Customer Service Representative below and select your interested title to get hiring information.
If you are interested in becoming an Insurance Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Insurance Customer Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Insurance Customer Service Representative job description and responsibilities
An Insurance Customer Service Representative acnowledges and direct customer’s requests for additional products or services to appropriate licensed representatives.
01/17/2022: Norwich, CT
Assist customers with managing insurance inquiries, resolve insurance problems and finalizes policy adjustments.
12/28/2021: Vineland, NJ
Completes customer’s transactional requests as provided by caller.
12/20/2021: Middlesex, NJ
Insurance Customer Service Representative consistently meets or exceeds expectations for departmental standards related to Quality, Service Level, Call Goal, and other KPI's.
02/11/2022: Portland, OR
Document their exchanges with clients, often using customer relationship management software.
12/22/2021: Helena, MT
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Insurance Customer Service Representative jobs
Insurance Customer Service Representative needs a high school education, on-the-job training and several soft skills.
03/08/2022: Portland, OR
An Insurance Customer Service Representative should have a good memory to remember details and data.
03/17/2022: Port Arthur, TX
They must be able to cope with a fast-paced work environment.
02/27/2022: Pierre, SD
Insurance Customer Service Representative should be consistenet in sending mails, newsletters, and other correspondence forms to customers.
02/16/2022: New London, CT
Should have the willingness to provide assistance.
01/09/2022: Rockford, IL
Step 3: View the best colleges and universities for Insurance Customer Service Representative.
