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Job Overview:
We are seeking a friendly and professional Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests and provide exceptional customer service. This position requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.
Responsibilities:
- Greet guests and provide them with a warm welcome
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and respond to guest inquiries
- Assist guests with reservations, changes, and cancellations
- Provide information about hotel facilities, services, and local attractions
- Handle guest complaints or concerns with patience and professionalism
- Maintain a clean and organized front desk area
- Complete night audit procedures as needed
- Collaborate with other hotel departments to ensure guest satisfaction
Skills:
- Excellent phone etiquette and communication skills
- Strong customer service and guest relations skills
- Ability to speak multiple languages is a plus (bilingual or multilingual)
- Knowledge of hotel management systems is preferred
- Ability to handle cash transactions accurately
- Attention to detail and ability to multitask effectively
Join our team as a Front Desk Agent and enjoy the following benefits:
- Competitive pay
- Opportunities for career advancement within the hospitality industry
- Training and development programs to enhance your skills
If you have a passion for providing exceptional guest service and thrive in a dynamic environment, we would love to hear from you. Apply now to join our team as a Front Desk Agent!
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
Schedule:
Work setting:
Ability to Relocate:
Work Location: In person
Full Time
Accommodations
$32k-43k (estimate)
04/16/2024
08/12/2024
themayflowerhotel.com
Washington, WA
25 - 50
Accommodations
The job skills required for Hotel Front Desk include Customer Service, Guest Service, Communication Skills, Attention to Detail, Guest Relations, Hospitality Industry, etc. Having related job skills and expertise will give you an advantage when applying to be a Hotel Front Desk. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Hotel Front Desk. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Hotel Front Desk positions, which can be used as a reference in future career path planning. As a Hotel Front Desk, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Hotel Front Desk. You can explore the career advancement for a Hotel Front Desk below and select your interested title to get hiring information.
If you are interested in becoming a Hotel Front Desk, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Hotel Front Desk for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Hotel Front Desk job description and responsibilities
Hotel Front Desk greet with a smile and offer necessary assistance to hotel guests.
03/05/2022: Bangor, ME
They work with management to organize the front desk and ensure that guests have a pleasant stay.
03/04/2022: Provo, UT
Hotel Front Desk Agent is a professional who is responsible for greeting guests in an efficient and courteous manner.
05/04/2022: Yakima, WA
They are responsible for the guest registration process and communication of hotel
05/08/2022: Lake Charles, LA
Hotel front desk employees (also known as guest services employees) are responsible for making sure each guest has a pleasant experience at a hotel.
04/18/2022: Louisville, KY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Hotel Front Desk jobs
They must have the ability to stand for long periods of time and knowledge of basic computer skills
04/02/2022: Juneau, AK
Being a good Hotel Front Desk must be approachable and attentive wih their guests.
02/21/2022: San Antonio, TX
Hotel Front Desk should be able to promote specific hotel services and offer suggestions.
05/04/2022: Syracuse, NY
Front desk employees need to be able to get along and work with a variety of people.
03/21/2022: New Haven, CT
Front office staff need to use different skills on technologies too, such as using the printers, fax machines and phone.
04/05/2022: Killeen, TX
Step 3: View the best colleges and universities for Hotel Front Desk.