Job Responsibilities:

• Assist the hotel manager in managing daily operational activities.
• Coordinate customer service and front desk operations to ensure guest satisfaction.
• Assist in recruiting, training, and managing staff.
• Assist in budgeting and monitoring costs.
• Assist in resolving customer complaints and issues.
• Assist in managing room reservations and arrangements.

Requirements:

• Bachelor's degree or above, preferably in Hotel Management or related field.
• Fluent in both spoken and written Chinese and English.
• Excellent communication and teamwork skills.
• Strong organizational and coordination skills, able to handle multiple tasks effectively.
• Strong emphasis on customer service and guest satisfaction.
• Prior relevant work experience is preferred.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Long Island City, NY 11101: Relocate before starting work (Required)

Work Location: In person