City VW of Highland, IN is a great place to have a rewarding career! Our high-volume service department is growing and hiring Service Advisors, with excellent customer service skills, to guide customers through the auto repair and maintenance process, advise on service options and costs, offer special promotions, schedule service, greet customers, answer questions, follow vehicle from service bay entry to completion, ensure customers are satisfied, and more. Service Advisors play a crucial role in maintaining positive customer relationships and driving revenue growth within our service department.

We are part of City Auto Group, one of the fastest privately owned groups in the Midwest! We take pride in the growth and development of our employees, offer market leading compensation, flexible work schedules, and a fantastic benefits package including a 401k match! Apply now for this great opportunity to join our growing organization! Upload your resume and complete the assessment for immediate consideration.

Responsibilities - Service Advisor:

• Guide customers through the auto repair and maintenance process, advise on service options and costs, schedule service, greet customers, answer questions, offer special promotions, follow vehicle from service bay entry to completion, ensure customers are satisfied, and more.
• This multifaceted role involves providing exceptional customer service, promoting our service offerings, and assisting customers in resolving inquiries and issues. Service Advisors play a crucial role in maintaining positive customer relationships and driving revenue growth within our service department.

Requirements - Service Advisor:

• Excellent customer service, communication, computer and sales skills
• CDK and/or Xtime experience is preferred
• A positive attitude, good work ethic, and professional appearance
• Team participant
• Valid driver's license and insurable
• High school diploma or equivalent

We Offer Excellent Benefits:

• $70,000 Performance-Based Potential Income!
• Training
• 401(k) with employer match!
• Medical, dental and vision insurance
• Paid vacation and holidays
• 5-day work week, closed on Sundays
• Monthly employee recognition!
• Employee discounts on vehicles and more
• Career growth and advancement

Required

Preferred