9601 Indianapolis Blvd., Highland, IN 46322

Automotive Service Advisor

$70,000 Performance-Based Income!

Excellent Training, Benefits & Career Growth!

The City Auto Group is one of the fastest growing privately owned auto groups in the Midwest! City Volkswagen of Highland, IN needs to hire MULTIPLE Auto Service Advisors/Writers to guide customers through the entire auto repair/maintenance process, advise customers on options and costs for auto repairs/maintenance, and more! A positive attitude and team-first mentality is a must. Apply now for this great opportunity!
We take pride in the growth and development of our employees, offer market leading compensation, flexible work schedules, and a fantastic benefits package including a 401k match! We are a first-generation dealer group that sees the car business through a vastly different lens than others in the industry.

Responsibilities - Service Advisor:

• Guide customers through the auto repair/maintenance process, advise customers on costs and options for auto repairs, maintenance, recall work, offer additional services and 'specials', and schedule appointments for service work
• Greet customers and answer auto repair/maintenance questions
• Follow status of customer's vehicle from service bay entry through completion of work
• Review completed work order with customer and ensure their concerns were addressed
• Maintain high CSI score

Qualifications - Service Advisor:

• Auto Service Advisor/Assistant Service Manager or Dealership experience is preferred
• Basic automotive operational knowledge
• Good computer, customer service and communication skills
• A positive attitude, good work ethic, and professional appearance
• Team first mentality
• Pleasant, energetic, conscientious, dependable, self-starter with ability to multi-task in a fast-paced environment.
• Valid driver's license and good driving record
• High school diploma or equivalent
• Must pass pre-employment screening

We Offer Excellent Benefits:

• $70,000 Performance-Based Income!
• Training
• 401(k) with employer match!
• Medical, Dental and Vision insurance
• Paid vacation and holidays
• 5-day work week, closed on Sundays
• Monthly employee recognition!
• Employee discounts on vehicles and more
• Career growth and advancement