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Westminster, CO | Full Time
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Customer Relations Specialist
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$56k-72k (estimate)
Full Time 2 Days Ago
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ACE Thermal Systems is Hiring a Customer Relations Specialist Near Denver, CO

Description
Duties and Responsibilities
•Maintains relationships and manages customer expectations related to operational indicators.
•Provides efficient and proactive customer service and support.
•Ability to develop constructive and cooperating working relationships with others and maintaining them over time.
•Participates in special projects as required.
•Entering and maintaining correct data into company database systems.
•Follow up on all activities and processes until successfully completed.
•Troubleshoot customer service issues and address internally to completion.
•Ability to provide coverage for team members when needed.
•Ensuring proper documentation is maintained with exceptional attention to detail.
•Formulating queries and reports using advanced Microsoft Excel.
•Initiates business related correspondence using advanced Microsoft Word.
Requirements
Requirements
Key Competences
•Exceptional Computer Skills and Excel Experience
•Excellent customer service skills for internal and external customers
•Advanced organizational skills including documentation and record keeping abilities
•High level attention to detail and accuracy
•Capable of analyzing and reporting information
•Ability to prioritize and handle multiple deadlines under pressure
•High level of integrity and the ability to thrive in a fast paced, high volume, and team environment
•Must be able to travel both domestically and internationally up to 25%
Required Qualifications
•3 to 5 years of related customer service, materials or contracts. Preferably in the aviation field. a BS/BA degree is preferred.
Salary Description

$68,000-$75,000

Job Summary

JOB TYPE

Full Time

SALARY

$56k-72k (estimate)

POST DATE

06/14/2024

EXPIRATION DATE

06/27/2024

Show more

ACE Thermal Systems
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The following is the career advancement route for Customer Relations Specialist positions, which can be used as a reference in future career path planning. As a Customer Relations Specialist, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Relations Specialist. You can explore the career advancement for a Customer Relations Specialist below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Relations Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Relations Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Relations Specialist job description and responsibilities

Customer agents talk to customers on behalf of businesses and companies.

02/16/2022: Sioux City, IA

Customer service representatives must also ensure that they can give customer satisfaction and offer the best professional support.

04/10/2022: Port Arthur, TX

Assist customer with transportation needs and document all calls via center tracking systems schedule, modifying and canceling reservations, as required and the follow- ups as needed; promote great listening skills.

03/08/2022: Hialeah, FL

Maintain a detailed understanding of products and services, assist customers with questions and suggest the best products for their needs.

04/09/2022: Fayetteville, AR

Deep understanding of customers concerns and thoughts regarding the use of products, and the ability to troubleshoot as needed.

03/09/2022: El Paso, TX

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Relations Specialist jobs

They’re also known for soft skills such as Communication skills, Computer skills, and Customer-service skills.

04/02/2022: Youngstown, OH

Validate and qualify new customers before referring to the appropriate sales manager.

01/26/2022: Grand Forks, ND

Ultimately, an outstanding customer relationship manager will work closely with sales and accounts managers to ensure that all staff preserves relationships with clients.

01/24/2022: Raleigh, NC

Measure and analyze customer feedback.

03/31/2022: Burlington, VT

Delivered exceptional levels of customer satisfaction through excellent sales service.

03/02/2022: Lincoln, NE

Step 3: View the best colleges and universities for Customer Relations Specialist.

Butler University
Carroll College
Cooper Union
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Princeton University
Providence College