Retail Customer Service & Sales Support
We are seeking a Retail Customer Service Representative to join our team. As a Retail Customer Service Representative, you will be responsible for providing exceptional customer service and support to our valued customers. This is a great opportunity for individuals who enjoy working in a fast-paced retail environment and have a passion for delivering excellent customer service.

- Full Time Monday-Friday

-8:30-5 (preferred)

- Primary location: Brainerd, MN also must be willing to work at either location, Brainerd or Aitkin.

- Ability to life up to 50lbs.

-Open/Close either store location as needed.

-Prefer experience with Microsoft Office and some knowledge of graphics would be helpful.

-Assist walk-in customers

-Place cash customer orders and will calls

-Pick and pack orders

-Stock shelves

-Inventory Retail Store

-Price retail store shelves monthly as needed

-Answer phones and assist cash customers with orders and product research.

-Transfer customer to appropriate department/employee for additional support

-Assist customer in the business center

-Quoting print jobs, printing customer jobs, copy jobs, large format printing.

-Keep store neat and merchandise products

-Assist sales staff as needed/collaborate with team members to hit sales goals

-Provide product information and recommendations to customers

-Stay up to date on product knowledge and industry trends

Qualifications:
- Previous experience in retail sales or customer service is preferred

- Strong communication skills both verbal and written

- Excellent interpersonal skills with the ability to build rapport with customers

- Basic math skills for handling cash transactions

- Ability to work in a fast-paced environment and multitask effectively

- Strong problem-solving abilities to address customer concerns

Benefits:

- Full benefits position

If you are passionate about providing exceptional customer service in a retail setting, we encourage you to apply for the position of Retail Customer Service Representative. Join our team and be part of an exciting retail environment where you can make a difference!

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Bereavement leave
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Opportunities for advancement
• Paid parental leave
• Paid time off
• Paid training
• Parental leave
• Referral program
• Retirement plan
• Vision insurance

Compensation package:

• Hourly pay

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Brainerd, MN 56401: Relocate before starting work (Required)

Work Location: In person