The Head Housekeeper works in close partnership with other departments to ensure that the highest standards for cleanliness, safety and sanitation are maintained throughout the hotel. They will ensure that guest requests are responded to promptly, and they will direct their team in performing a variety of activities to ensure a consistently clean, orderly, and attractive environment within guest rooms and public spaces.

Key Responsibilities:

• Monitor and evaluate all housekeeping/laundry department daily activities Establish and review departmental standards, guidelines and objectives.
• Ability to effectively delegate tasks, equally divide workload and work harmoniously with all team members
• Conduct daily walk-throughs and quality checks to drive cleanliness, productivity, efficiency, exceptional service and guest satisfaction at all points of contact.
• Drive effective communication across the housekeeping and laundry departments to ensure consistency, cohesiveness and clear understanding of objectives and priorities.
• Issue supplies and equipment as needed and participate in regular inventories to ensure proper supply levels, work with General Manger on supply inventory management.
• Maintenance of laundry equipment, chemical usage and care of linens.
• Work with Maintenance Tech in executing projects related to floor care, deep cleaning and routine maintenance of public spaces, guest rooms, back of house areas, pool and grounds.
• Maintain on-going communication with Front Desk and General Manager regarding the specific and overall condition of rooms and public spaces

The minimum qualifications for the Head Housekeeper position are: Ability to work in a fast-paced environment

• Ability to perform job functions with attention to detail, speed and accuracy
• Ability to move perform frequent and repetitive movements, including bending and stooping
• Must be able to lift, push, and pull a moderate weight frequently.

Job Type: Full-time

Job Type: Full-time

Pay: $18.00 per hour

Benefits:

• 401(k)
• Paid time off

Shift:

• 8 hour shift

Education:

• High school or equivalent (Preferred)

Experience:

• Cleaning Experience: 2 years (Required)
• Hotel Experience: 2 years (Required)

Work Location: In person