• Review and book orders globally. 
• Review incoming purchase orders for accuracy and completeness.
• Verify product details, calculate unit price, and apply appropriate discounts.
• Communicate with sales representatives regarding issues with quantity or price.

• Manage customer inquiries for sales orders via email and phone.
• Provision customer licenses and research provisioning when requested by the customer.
• Verify and enter customer and account data by reviewing, correcting, deleting, or reentering data; verify auto-entry is correct in the customer relationship manager (CRM).

• Participate in continuous process improvement initiatives to ensure maximum efficiency in the order entry process. 
• Assist with administration duties as needed.

• Associate's degree in accounting, finance, or other related field and at least 2-3 years of accounting and/or operations experience. Can substitute a combination of relevant education and experience. Experience at a Software as a Service (SaaS) or technology company preferred. 
• In-depth knowledge and hands-on experience with Salesforce and Zoura.
• Demonstrated intermediate to advanced skills and knowledge of Excel and other Microsoft Office applications.
• Strong problem-solving and data analysis skills. 
• Excellent interpersonal skills and a track record of successful collaboration.
• Demonstrated drive and personal initiative.
• Detailed-oriented and able to think analytically.
• Proven ability to follow established processes and directions.
• Ability to work independently as well as in a team with minimal supervision. 

• $40,000 - $55,000 annually, depending on qualifications
• This role is eligible for an annual performance bonus. 

• Insurance coverage from Day 1 including comprehensive medical insurance and company-paid dental, vision, disability, and group life insurance coverage.
• 100% 401(k) match up to 6% of deferrals, vested immediately with traditional and ROTH options available. 
• Equity Tracking Units (ETUs) to benefit in Lumivero's success.
• Unlimited PTO, 48 hours of annual sick leave, and 11 company holidays to rest and recharge. 
• Generous family leave policies.
• Annual tech stipend to get what you need to do your best work.
• Flexible, remote first work environment and a diverse, global team. 
• Opportunities for career advancement as Lumivero grows. 

Creating insights is the core of everything we do.

At Lumivero, our mission is to enable customers to organize, analyze and report on data to gain compelling new insights that spark action. Lumivero leverages the combined capabilities of leading data software solution providers, QSR International, Palisade, Tevera and Addinsoft, to empower customers in business and academia to make an impact like never before.

Lumivero team members are operating across five continents in a remote-first work environment. This global commitment helps us to continuing to keep our users our top priority, and positions us to provide better experiences, better support, and better products with global impact.