Come join our team!

Are you a skilled and motivated professional with expertise in Fleet Service maintenance? We have an exciting opportunity for an Operations Manager position. If you are passionate about leading a team, driving efficiency, and delivering top-notch services, then this role is perfect for you!

About Us:

Transport Refrigeration is a premier provider of comprehensive fleet maintenance and refrigeration solutions for the transportation industry. With a strong focus on reliability and customer satisfaction, we specialize in offering a wide range of services, including fleet maintenance, repairs, and refrigeration system installations. With our expert team of technicians and cutting-edge facilities, we ensure that fleets operate at optimal performance levels while maintaining the integrity of the cargo. By combining our expertise in both fleet maintenance and refrigeration technology, Transport Refrigeration offers a seamless and efficient solution for businesses, ensuring that their transportation operations remain uninterrupted, and their goods arrive in pristine condition.

Job Responsibilities:

• Manages all aspects of location, including associates, facilities, and service and parts departments.
• Meets regularly with customers to develop and build relationships and understands customer needs for all products and services.
• Meet customer’s service requirements and equipment availability requirements.
• Leads weekly shop meetings with all shifts.
• Performs the on-boarding of new associates.
• Completes and conducts associate performance reviews.
• Maintains technician training requirements for location.
• Authorizes and tracks associate vacation schedules.
• Arranges and administers associate work schedules.
• Oversees building and yard cleanliness.
• Coordinate's location jobs and projects.
• Manages Safety program, which includes Material Safety Data Sheets and/or SDS, performing safety inspections, ensuring safety rules are being followed.
• Processes maintenance requests forms submitted from associates.
• Monitors the efficiency of the Service and Parts departments.
• Answers phones.
• Serves as back-up for supervisors and administration associates, if needed.
• Work on the shop floor to help during vacations and busy times.
• Coordinates and processes internal warranties.
• Maintains confidentiality of all company information.
• Foster a positive team culture that emphasizes teamwork, professionalism, and continuous improvement.
• Lead a skilled team, providing guidance, training, and performance feedback.
• Additional duties and responsibilities as assigned.

Requirements & Qualifications:

• The successful candidate must pass a pre-employment drug screen and background check.
• Completion of high school education or equivalent.
• Must possess a toolbox and required tools.
• Previous experience in a similar role, preferably in the semi and trailer repair industry.
• Strong technical knowledge of semi and trailer repair processes, equipment, and industry standards.
• Proven leadership skills with the ability to inspire and motivate a team.
• Excellent organizational and problem-solving abilities.
• Strong communication and interpersonal skills to effectively interact with technicians, customers, and vendors.
• Knowledge of safety regulations and best practices in the repair industry.
• Ability to prioritize tasks and manage time effectively in a fast-paced environment.

We Offer:

• Relocation assistance for qualified candidates
• PTO accrual that begins day one of employment
• Medical, Dental, Vision, and Life Insurance
• Employer Health Savings Account Bi-Weekly Contributions
• Employer Paid Basic Life and Long Term Disability
• Employer 401(k) Match after one-year of employment

Join our team and play a vital role in delivering exceptional repair services to our valued clients. We can’t wait to hear from you!

Interested in learning more? Check out our video: https://youtu.be/VYb6Xzu2dI0

Transport Refrigeration Services, Inc. is an equal opportunity employer.

• Applicants must apply directly, no recruiting agencies please.