The Inside Sales Representative shall sell our client’s complete line of precast concrete products.

Location: Onsite at Smyrna TN, relocation expenses available.

Essential Duties/Responsibilities:

• Develop and maintain strong relationships with external and internal customers.
• Handle call-in and walk-in customers when applicable, determining the needs of the customer and handling the order from pricing through collection of payment
• Proactively make phone calls and generate emails to customers/potential customers to generate new sales. Follow-up communications are also required.
• Communicate order details to appropriate personnel to ensure customer receives products as needed with minimum delay.
• Gather pertinent project details including plans, specifications, schedules, etc necessary in order to properly serve customer’s needs.
• Manage customer expectations of the product ordering and delivery/pickup processes, to include quotations, design, submittal, manufacturing lead times, delivery, and payment terms, as needed.
• Participate in sales meetings and other scheduled events as required.
• Adhere to all requirements for pricing and quotations, and customer file management.
• Work in concert with the Outside Sales Team, Estimating, Project Management, Quality Control, Production, Dispatch and Accounting teams to ensure every client receives the highest level of customer service.
• Respond to customer questions regarding product applications, specifications, pricing, availability, and installation.

Physical Requirements/Working Conditions:

• Some periods of standing and/or walking required.
• Some exposure to dust, noise, and extreme temperatures.

Requirements:

• Excellent verbal and written communication skills.
• Three to four years of sales experience, preferably in a construction related field.
• Be a pro-active, self-motivated, self-starter with the discipline to work independently to accomplish goals.
• Ability to read and interpret civil drawings and engineering production drawings.
• Valid driver’s license with safety-conscious driving record.
• Proficient with all Microsoft Office Suite tools including Word, Excel, Outlook and Power Point.
• Required travel less than 20% of the time.

Preferred Skills, Experience and Education:

• Experience in construction material sales, estimating, or project management a plus.