Description

Calling all passionate medical professionals! Ready for a career that combines cutting-edge healthcare innovation with a work environment that truly supports and values you? Work Health Solutions is the place to be! We're not just redefining occupational healthcare – we're setting the gold standard for employee satisfaction. Picture this: competitive pay, top-notch benefits, and the chance to collaborate with major companies across the United States. Join our dynamic team where your skills are the star and your career growth is unstoppable. Say yes to Work Health Solutions and make a real impact on the well-being of individuals and organizations. Your next big adventure awaits!

As an Assistant Operations Manager, your responsibilities will encompass a wide range of both clinical and operational tasks related to patient care management, organization, and communication, supporting both the healthcare provider and patients. In addition, you will assist the Operations Manager with day-to-day management of the clinic, including, but not limited to: client communication and facilitation, coordination of clinical supplies and lab services, and management of support staff. Your dedication to completing all activities with utmost accuracy, efficiency, and a commitment to high-quality standards will contribute significantly to our mission of delivering exceptional patient care and service excellence. 

Schedule: Monday-Friday 8:00 AM- 5:00 PM

Essential Job Duties: 

• Welcomes patients by greeting them, in person or on the telephone, answering or referring to inquiries.
• Prepares patients for the health care visit by directing and/or accompanying them to the examining room; providing examination gowns and drapes; helping them to position themselves for the examination and/or treatment; arranging examining room instruments, supplies, and equipment. 
• Verifies patient information by interviewing patient; reviewing and/or recording medical history; taking vital signs; confirming purpose of visit or treatment. 
• Adhere to safety and infection control protocols.
• Supports patient care delivery by helping health care providers during examinations; preparing laboratory specimens; performing basic laboratory tests on the premises; disposing of contaminated supplies; sterilizing medical instruments; administering medications on the premises; authorizing drug refills as directed; drawing blood; preparing patients for x-rays; taking electrocardiograms; removing sutures; changing dressings. 
• Conducting occupational health tests, including Audiometry, Spirometry, and fit testing. Be able to assist in the training of new staff members in conducting these tests. 
• Assist providers with workers' compensation injuries, administer first aid, and conduct drug screening and alcohol collection.
• Maintain accurate records of all collections. 
• Assist in the coordination of patient care, management of referrals, scheduling appointments and coordinating services with other healthcare providers. 
• Assist the Operations Manager with the management of daily activities in the clinic to ensure efficient operations in accordance with company standards. 
• Proactively identify service delivery issues and escalate them to the Operations Manager. 
• Assist the Operations Manager with management of daily staffing and workflow in the clinic. 
• Communication with clients to service needs and requests. Assist the Operations Manager with the investigation and resolution of complaints. 
• Track and complete referrals in coordination with adjusters and outside vendors. 
• Communicate test results to patients and healthcare providers as directed. 
• Maintain a high level of confidentiality and proper storage of PHI. 
• Keeps supplies ready by inventorying stock; placing orders; verifying receipt. 
• Coordinate clinic logistics and equipment setup and breakdown at various work sites; travel to different work sites as required.
• Perform other duties as assigned, demonstrating motivation, reliability, organization, and punctuality. 
• Other duties as assigned by the Operations Manager 

Physical Demands: 

The position requires the ability to stand for extended periods of time to perform various tasks. It also involves lifting objects weighing up to 25 pounds. Good dexterity and handeye coordination is essential for handling equipment and performing precise tasks. The role may involve repetitive tasks, requiring the candidate to have the physical capability to carry them out effectively. Additionally, good visual acuity is necessary for reading and accurately recording information. The candidate should be able to bend, kneel, and reach to access and handle materials and equipment. Excellent mobility is needed to move around the clinic and perform examinations efficiently. The role may occasionally require working in confined spaces, which the candidate should be comfortable with. 

Requirements

Licenses and Certifications: 

• Current American Heart Association BLS Certification. 
• Medical Assistant Certificate 

Education, Skills, and Qualifications:

• Completion of medical assistant coursework from an accredited program. 
• High School Diploma, GED, or suitable equivalent. 
• Prior experience in an occupational health setting preferred.
• Knowledge and experience with electronic medical records. 
• Current driver license and reliable transportation. 
• Ability to travel, as required