OEC provides software solutions to those who work in the automotive parts and repair industry. Our solutions make it easier for automotive industry professionals to buy and sell parts, conduct repair research & planning, optimize estimates, improve the parts supply chain, and more. OEC partners with many of the world’s largest manufacturers, dealers and suppliers, shops and repairers, and service providers, giving our customers access to a comprehensive network and a streamlined workflow.
Job Summary
Works cross functionally to provide the Sales, Marketing, Customer Success, and other customer facing teams the right content, training, and mentorship needed to hone their skillsets and effectively engage their buyers and customers. Serves as the authority on Customer Facing Processes, Methodologies, Tools, and Storytelling from the lens of our customers. Quarterbacks the Onboarding & New Hire Training Program to drive quicker and more consistent ramp times and runs point on sales readiness programs.
Key Responsibilities
1. Leads, guides, evaluates and monitors deliverables of the Revenue Enablement team. Ensures clarity around priorities and provides coaching and performance feedback. Motivates and empowers department leaders to manage day-to-day execution of team operations and removes obstacles to improve team productivity and effectiveness. Encourages leadership development and growth and implements professional development plans for high-potential employees. Ensures performance issues are addressed and documented.
2. Collaborates with senior leadership to identify and execute engagement, recognition, promotion, and retention strategies focused on making sure the organization has the right talent to drive strategy and initiatives forward.
3. Executes the vision, roadmap, and priorities for sales communications and enablement at the individual and leadership levels, spanning sales development, account executives, and customer success from onboarding through the employee journey.
4. Develops and implements a comprehensive enablement program strategy for the OEC portfolio, aligning with overall business goals and sales and retention objectives.
5. Collaborates with subject matter experts, product management, and marketing teams to create high-quality enablement content, including role specific training materials and processes, playbooks, sales guides, demo scripts, certifications, and solution presentations.
6. Assumes responsibility of foundational and continuous learning programs for customer facing teams, including but not limited to training content creation, scheduling and coordination, creation and deployment or delivery of on-demand courseware, and instructor-led sales and field training.
7. Works with department leadership to identify skill and knowledge gaps and create an appropriate enablement program to address these gaps.
8. Works with product management, marketing, and other stakeholders to gather feedback, incorporate product updates, and ensure that enablement materials are up to date and aligned with the latest product offerings.
9. Establishes key performance indicators (KPIs) to measure the effectiveness and impact of enablement programs. Generates reports to track progress, identify areas for improvement, and communicates success to stakeholders.
10. Stays abreast of industry trends, competitive landscape, and customer challenges. Incorporates knowledge into enablement programs to help position OEC’s solutions as industry-leading and differentiated.
11. Assumes ownership for implementing and maintaining sales productivity tools including Seismic, Outreach, EasyTerritory and others, ensures content is current. Recommends and leads process improvement initiatives.
12. Owns the onboarding calendar end-to-end, ensuring team members and session leaders have a world-class onboarding experience.
13. Develops, contributes, and helps maintain sales enablement resources and materials including learning paths, certification programs, sales playbooks, and a content library.
14. Supports planning and implementing all internal sales events.
15. Recruits, hires and onboards new department leaders and staff. Ensures newly hired employees are positioned for success.
Education
A bachelor’s degree from an accredited college or university is required, with a focus in Sales, Business, or related discipline. In the absence of a degree, equivalent work experience directly related to the key responsibilities of the role will be considered as a substitute for the degree.
Experience
At least 13 years of learning & development experience is required, with at least 5 of those years developing and executing sales training programs in a professional classroom environment to include teaching selling skills, sales coaching, and roleplaying, plus at least 5 years in a management role leading a team of direct reports.
Must also be able to demonstrate the following skills and abilities:

• Ability to lead diverse teams and create an engaging and positive culture that motivates and empowers others to do great work.
• Self-sufficient and able to create compelling training content.
• Ability to apply current knowledge of trends and best practices for adult learning and training approaches specific to sales and the overall customer journey.
• Positive training style and skilled at engaging and motivating trainees.
• Strong business acumen with the ability to translate the company's vision and defining objectives into impactful goals and expectations for the team.
• Excellent communication skills with the ability to effectively tailor messaging to a specific audience or call to action.
• Sound business judgement and strong critical thinking skills, with the ability to generate creative and resourceful solutions to solve complex/global business challenges.
• Flexible and adaptable approach to work, and can effectively support department leaders and their teams through change management and with adjusting to shifts in priorities as the needs of the business change

Travel

• Occasional travel for this position may be required according to business needs but is anticipated to be less than 15% of work responsibility.

What makes working at OEC awesome? It varies from employee to employee. For some, it's the flexibility - whether it's remote work or a hybrid or in-person role, OEC takes our teams across multiple time zones and international communities. For others, it's the strong sense of camaraderie and community that celebrates both individuals and team-driven contributions. Or it could be the empowerment and how the team is encouraged to take risks, learn, and grow within a dynamic and supportive environment. But no matter what gets us out of bed in the morning, our whole global community is inspired to be forward thinking and drive innovative solutions for the automotive parts and repair industry.
OEConnection is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite applicants and employees to voluntarily self-identify their gender, race and ethnicity. Submission of this information is strictly voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provision of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. When reported, data will not identify any specific individual. This information will be maintained separately from your application for employment. If you do not wish to self-identify at this time, you may do so in the future by submitting this form. Failure to provide the following information will not subject you to any adverse action or treatment. OEConnection is an Equal Opportunity/ Affirmative Action employer. We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability or any other legally protected status. We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment or career development.