To sell the company’s services to the public so as to generate a quality product for the client and profit for the company.

1. Communication :

• Maintains regular communication with the president, staff and field personnel, working cooperatively to develop methods and systems that are most effective for growing the business.
• Maintains company reputation of integrity and professionalism by communicating with clients in a professional manner, being punctual for appointments, returning phone calls promptly, etc.
• Assures that all necessary information pertaining to jobs is communicated to crew leaders as necessary (i.e. job colors, job scopes, scheduling, billing, etc.)
• Maintains open communication with Jr. Head Installers, Head Installers, Crew Leaders and Field Supervisors, in order to remain knowledgeable of jobs and teams.
• Communicates with all employees in a positive and respectful manner.
• Set and achieve goals for sales volumes, closing rates and gross profits.

2. Sales and Estimating Responsibilities

• Attends all estimates on time.
• Calls all clients prior to arriving at estimate
• Prices new opportunities while meeting with the client at current production rates.
• A client must receive their estimate within 48 hours of the onsite visit if it is not left during the initial visit.
• Returns incoming phone calls in a professional manner and within 8 business hours of call.
• Provides product differentiation and solutions to client throughout selling process (assists client in understanding exactly what they are paying for and why it is a superior product.)
• Effectively sells the company’s services to the client in a competitive atmosphere by understanding the clients’ needs and selling to satisfy those needs.
• Helps jobs stay happy and under.
• Maintain consistent follow-up procedures on all open bids. Get’s a yes or a no on all bids.
• Strive to target and market the most profitable jobs
• Sells only what the client asks for. Upgrade after having a signed contract for the low hanging fruit.
• Prioritizes work and actions in order to achieve established sales goals (see next page)
• Maintain closing and dollars sold percentage of at least 40%. Closing ratio is expected to climb significantly over time.
• Develops a well thought out prospecting plan focusing on generating leads for the company.
• Participates in networking groups to establish business relationships and promote company.
• Stops regularly at obvious potential clients or sites where gutter damage is evident or gutter related services are being performed, such as roofing or siding.
• Sales tracking worksheets are completed in their entirety before every sales meeting.

3. Management Team Responsibilities.

• Demonstrates positive leadership through all actions with all employees.
• Attends all meetings on time and participates.
• Works the necessary hours per week and perform all duties and responsibilities in a timely manner.
• Assists in the development and implementation of new systems, helping to maintain and increase the company’s profitability and organization as it changes and grows.
• Assists in problem solving and implementing solutions.
• Participates in planning company growth and development and supports company mission by following through on initiatives.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee.

Last updated : 2024-04-25