Job Summary:
We are seeking a Front Desk Receptionist to join our team. The ideal candidate will have excellent patient service setting. As the first point of contact for our patients, you will play a crucial role in providing exceptional customer service and ensuring smooth operations at the front desk.

Responsibilities:
- Greet and check-in patients, ensuring a warm and welcoming atmosphere
- Answer phone calls and respond to inquiries in a professional and timely manner
- Schedule appointments using our medical scheduling system
- Verify patient insurance information and collect necessary co-payments
- Maintain patient records, ensuring accuracy and compliance with HIPAA regulations
- Assist with medical administrative support tasks as needed
- Coordinate referrals to specialists or other healthcare providers
- Handle patient inquiries regarding billing, insurance, and general office policies
- Collaborate with the medical team to ensure efficient patient flow and scheduling
- Maintain cleanliness and organization of the front desk area

Skills:
- Excellent patient service skills, with the ability to provide compassionate care
- Proficiency in using computer systems, including experience with Epic or similar electronic medical record (EMR) systems
- Knowledge of medical terminology and procedures
- Strong organizational skills, with the ability to multitask and prioritize responsibilities
- Attention to detail, ensuring accuracy in patient records and scheduling
- Familiarity with HIPAA regulations and maintaining patient confidentiality
- Ability to work effectively in a fast-paced environment, handling high volumes of phone calls and patient interactions
- Experience in dental reception or medical administrative support is a plus

Join our team as a Front Desk Receptionist and contribute to providing exceptional care to our patients. Apply today!

Job Type: Full-time

Benefits:

• 403(b)
• Continuing education credits
• Employee discount
• Free parking
• On-the-job training
• Opportunities for advancement
• Paid orientation
• Paid sick time
• Paid training
• Professional development assistance

Healthcare setting:

• Dental office
• Private practice
• Sleep center

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Folsom, CA 95630: Relocate before starting work (Required)

Work Location: In person