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Field Service Representative
$50k-63k (estimate)
Full Time 1 Week Ago
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SandC Electric company is Hiring a Field Service Representative Near Chicago, IL

Job Summary S&C’s Power Systems Services (PSS) provides customers with a wide range of electric power industry engineering and construction services. The group also coordinates large orders involving multiple product groups and/or third parties and provides field services for customers. The Field Service Center – Chicago / Great Lakes Region performs various maintenance and repair of substation and utility electrical equipment. Verbal and written communication skills are required as part of the documentation process associated with the physical work effort. Field service is performed domestically and internationally at times convenient to the customer for scheduled outages and is coordinated with other work efforts occurring on site. This position reports to the Manager-Field Service Center Chicago / Great Lakes Region.Description for Internal Candidates

Job Summary

S&C’s Power Systems Services (PSS) provides customers with a wide range of electric power industry engineering and construction services. The group also coordinates large orders involving multiple product groups and/or third parties and provides field services for customers. The Field Service Center – Chicago / Great Lakes Region performs various maintenance and repair of substation and utility electrical equipment. Verbal and written communication skills are required as part of the documentation process associated with the physical work effort. Field service is performed domestically and internationally at times convenient to the customer for scheduled outages and is coordinated with other work efforts occurring on site. This position reports to the Manager-Field Service Center Chicago / Great Lakes Region.

The responsibilities of this position include, but are not limited to, the following:

  • Troubleshooting, performing emergency repairs and preventative maintenance.
  • Modifying and upgrading products.
  • Providing startup assistance/installation supervision.
  • Training on all S&C products of both current and past vintages.
  • Using various hand tools (personal property) and specialty tools (supplied by S&C) on equipment such as Circuit-Switchers and Metal-Enclosed Gear that is in a de-energized and grounded state.
  • Performing work in accordance with OSHA and industry safety practices such as “Lock Out Tag Out” and including utilization of extensive personal protective equipment.

To select this job as one of interest to you, at a minimum, you must have the following:

  • Associate degree preferred, or equivalent technical experience.
  • Be a minimum of 21 years of age with a valid driver’s license.
  • Ability to read mechanical drawings and possess excellent mechanical skills.
  • Able to interpret electrical drawings and possess computer skills.
  • Candidate must be willing to travel up to 60% of the time. Typical travel will be on weekdays and within the assigned region, however there may be a business need for travel outside the region as well as on weekends and holidays.
  • Electrical substation maintenance and construction experience preferred.
  • Knowledge of, and experience with, utility electrical protection equipment preferred.

Relevant Work Experience: 2 years of previous experience in mechanical assembly, electrical wiring, or maintenance of electrical utility equipment, facilities or products.

Major Physical Demands:

  • Standing: Tasks frequently performed in a standing position.
  • Lifting: Frequent lifting required when working with equipment in the field (up to 50lbs).
  • Walking: Frequent walking of moderate distances (1 mile) within the S&C campus and customer sites.
  • Carrying: Frequent carrying of parts, tools, and products.
  • Pushing: Frequent use of hand tools that require pushing forces.
  • Pulling: Frequent bending or crouching to perform work.
  • Bending: Frequent full range of motion to perform work.
  • Reaching: Continuous full range of motion to perform work.
  • Handling: Frequent handling of parts, tools, test equipment, etc.
  • Environment: Work performed in a variety of environments including manufacturing, substations, and other indoor/outdoor facilities.

Job Type: Full-time

Pay: $30.00 - $35.00 per hour

Work Location: On the road

Job Summary

JOB TYPE

Full Time

SALARY

$50k-63k (estimate)

POST DATE

05/18/2024

EXPIRATION DATE

09/12/2024

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The job skills required for Field Service Representative include Field Service, Installation, Troubleshooting, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Field Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Field Service Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Field Service Representative positions, which can be used as a reference in future career path planning. As a Field Service Representative, it can be promoted into senior positions as a Field Service Rep. II - Electronic Equipment that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field Service Representative. You can explore the career advancement for a Field Service Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Field Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Field Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Field Service Representative job description and responsibilities

A Field Service Representative undertakes various support tasks for ensuring customer satisfaction while working with minimal direction.

02/16/2022: Virginia Beach, VA

Client service representatives manage client relationships and provide customer support.

01/28/2022: Fairbanks, AK

Performs site visits with Service Partners, evaluates technical and professional performance.

12/24/2021: New Britain, CT

Prepare and maintain service related documentations.

01/30/2022: Cleveland, OH

Filed service representatives take customer questions, complaints, comments, and concerns.

12/26/2021: Lorain, OH

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Field Service Representative jobs

Always provide an outstanding field service support to customers.

02/24/2022: Melbourne, FL

Review field services done with the customer before leaving to ensure 100% resolution.

02/15/2022: Winston Salem, NC

Take the time to attend to customer service, customer support, and customer experience trainings whenever available.

02/15/2022: Longview, TX

As a field service representative, it is a good practice to educate your clients or customers some basic troubleshooting, that adds more value to your service to them.

03/06/2022: New Brunswick, NJ

Coordinate efforts with sales representatives or higher ups if needed to ensure customer satisfaction.

02/10/2022: Saint Cloud, MN

Step 3: View the best colleges and universities for Field Service Representative.

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