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Are you someone who likes to wear different hats and play different roles? Can you envision yourself talking to customers about their business issues and serving as their trusted technical resource for all things Openprise? If so, then this is an opportunity to be an integral member of a team and work at a small but rapidly expanding company, and have a real impact on both the success of the CS organization and the overall success of the company.
The ideal CSA candidate will have a passion for helping customers as you work through onboarding new customers and helping new and existing customers leverage the Openprise platform to continuously gain business value from our products and services.
The Customer Success Associate is a hands-on, technical member of the Customer Success team and has limited upsell, cross-sell, or sales responsibilities. Candidates should have excellent communication skills, be adept at juggling multiple competing priorities, enjoy problem-solving, and be a self-directed contributor. If you like being told what to do, this is not the place for you!
San Francisco Bay Area is preferred, but remote will be considered for the right candidate.
Responsibilities:
Requirements:
Pluses:
Salary Range - $60,000 - $70,000 (varies depending on location and experience)
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Full Time
$46k-58k (estimate)
06/04/2024
06/22/2024
openprisetech.com
SAN MATEO, CA
<25
2014
ED KING
<$5M
IT Outsourcing & Consulting
The Openprise RevOps Performance Platform is a single, no-code platform that combines the best practices, business rules, and data you need to orchestrate hundreds of processes like data cleansing, account scoring, lead routing, attribution, and many more. Unlike traditional data management solutions that require coding, the Openprise data orchestration solution is designed specifically for sales and marketing professionals, so it contains the business rules and logic you need to transform data and processes to fuel all your go-to-market initiatives, and it seamlessly integrates with marketing ...
and sales automation systems like Marketo, Eloqua, Pardot, and Salesforce. For more information, please visit www.openprisetech.com.
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The following is the career advancement route for Customer Success Associate positions, which can be used as a reference in future career path planning. As a Customer Success Associate, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Success Associate. You can explore the career advancement for a Customer Success Associate below and select your interested title to get hiring information.
If you are interested in becoming a Customer Success Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Success Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Success Associate job description and responsibilities
Customer success associate look out for their customer’s business and work with them to find solutions to pain points.
02/16/2022: Provo, UT
They're also able to provide the technical product support and training necessary to keep their customers happy.
02/27/2022: Anchorage, AK
Customer Success Associate are responsible for creating loyal customers who come back again and again.
03/18/2022: Santa Barbara, CA
On a smaller scale, customer success associate are constantly juggling many tasks for multiple customers.
03/06/2022: Pocatello, ID
Customer associates look out for their customer’s business and work with them to find solutions to pain points.
02/11/2022: Akron, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Success Associate jobs
The scope of a CSA responsibility depends on the opportunity for mutual value creation, determined by solution complexity and customer size.
01/19/2022: Kansas City, KS
Successfully handling any and all of those responsibilities starts with open communication and transparency on the part of the customer success associates.
02/11/2022: Oakland, CA
Develop a customer success strategy to be successful for this position.
01/05/2022: Ann Arbor, MI
Build strong customer relationships to strengthen connectivity within the entrepreneurial ecosystem.
02/26/2022: Norfolk, VA
Developed profitable relationships with current and prospective customers, and provided exceptional customer support through attentiveness and extensive product knowledge.
04/02/2022: Fort Collins, CO
Step 3: View the best colleges and universities for Customer Success Associate.