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Northland Capital seeks a motivated individual dedicated to fostering client growth, supporting team development, and upholding company integrity. As a Customer Service Associate (CSA), you’ll play a pivotal role within the Collection and Customer Service team, serving as the first point of contact for incoming calls. Your responsibilities include providing accurate and efficient assistance, addressing inquiries, and resolving issues to ensure client satisfaction and operational excellence.
ESSENTIAL FUNCTIONS, DUTIES & RESPONSIBILITIES:
REQUIRED KNOWLEDGE, SKILLS & COMPETENCIES:
QUALIFICATIONS & ACADEMICS:
Job Type: Full-time
Pay: $45,000.00 - $60,000.00 per year
Benefits:
Experience level:
Shift:
Weekly day range:
Work setting:
Experience:
Ability to Relocate:
Work Location: Hybrid remote in Saint Cloud, MN 56301
Full Time
$59k-76k (estimate)
04/27/2024
08/23/2024
northlandcapital.com
Saint Cloud, MN
50 - 100
The following is the career advancement route for Customer Service Associate positions, which can be used as a reference in future career path planning. As a Customer Service Associate, it can be promoted into senior positions as a Customer Success Associate II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Associate. You can explore the career advancement for a Customer Service Associate below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Associate job description and responsibilities
A strong associate will be able to quickly understand the customer’s problem and propose the best solution.
12/12/2021: Springfield, MA
Ability to professionally attend to the needs of customers.
02/25/2022: Rock Hill, SC
Apply for part-time Customer Service Associate roles and experience their spirit of community.
01/20/2022: Gary, IN
Assist customers with and complete all necessary phases of activity registration, facility booking, membership sales and point of sale transactions.
02/02/2022: Moline, IL
Assist customers with facility rentals and process application permits according to District, department and General Use Ordinance procedures.
02/13/2022: Gastonia, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Associate jobs
Best Colleges to Study Client Service Associate.
12/14/2021: Sumter, SC
Ensure all customer problems are resolved quickly to the satisfaction of the customer.
12/17/2021: Altoona, PA
Ensure confidentiality of customer data and careful handling of documents media packages.
12/28/2021: Augusta, GA
Follow standard operating procedures and adhering to legal hr safety customer service and security policies procedures.
02/15/2022: New Brunswick, NJ
Measure and analyze customer feedback.
02/21/2022: Dothan, AL
Step 3: View the best colleges and universities for Customer Service Associate.