PURPOSE: As part of the broader Sales and Marketing Team, the Inside Sales/Marketing Representative is responsible for selling or introducing new corporate products or services to new and established customers. With a primary duty of tracking and following-up with leads, this position is will serve as a primary contact with customers and Sales Executive in building quotations on standard and custom products, writing orders and communicating pertinent information to affected internal and external parties.

POSITION TO WHICH THIS JOB TYPICALLY REPORTS VP of Operations

CAREER CATEGORY/LADDER Professional/Knowledge Worker

KEY JOB RESPONSIBILITIES

ACCOUNT MANAGEMENT:

• Source new sales opportunities through inbound lead follow-up and outbound cold calls and electronic communications.
• Understand customer needs and requirements.
• Route qualified opportunities to the appropriate sales executive for further development and closure.
• Negotiate credit terms, pricing and prepare sales order reports and forms.
• Close sales and achieve quotas.
• Research accounts to identify key contacts and generate interest.
• Maintain and expand database of prospects within assigned territory and business lines.
• Team with channel partners to build sales pipeline and close deals.
• Coordinate with project management and operations for status of orders from related plant departments and channel partners to ensure that delivery commitment to customers is met.

MARKETING:

· Collaborate with sales executives and sales management to determine essential strategic approaches to sales.

· Create marketing strategies to promote product of service features and benefits.

· Provide effective product demonstrations for end-user customers and third-party suppliers.

· Attend industry conferences and trade shows to promote products and services and to build network.

MISCELLANEOUS:

· Serve as the backup for the VP Sales and Marketing when customer needs warrant.

· Any other job-related duty as deemed appropriate by management.

NON-TECHNICAL/FUNCTIONAL JOB DIMENSIONS

Business Acumen Applies general knowledge of business developed through education or past experience

Problem Solving Identifies and solves a range of problems in straightforward situations; analyzes possible solutions and assesses each using standard approach

Decision Making Authority Makes decisions guided by policies/procedures/practices in non-standard situations; discretion is required with respect to matters of business significance, such as selecting the appropriate resources to use in accomplishing assigned work; impacts the achievement of customer, functional, operational, project or service objectives

Influence Working through the chain of command, persuades management level internal/external customers, vendors, or regulators to adopt a different point of view

Project Management Contributes as a project team member

Supervisory Responsibility Self Leadership/Individual Contributor

QUALIFICATIONS

Education 4-Year Degree

Field of Study Business, Marketing, or Metallurgy

Licenses or Certifications None

Required Knowledge/Experience

Experience inthe following areas is an asset:

· Knowledge of customer management system (CMS)

· Proven inside sales experience

· Track-record of over-achieving sales quotas

· Strong telephone presence and experience with managing dozens of calls per day

· Excellent verbal and written communication skills

· Strong listening and presentation skills

Years of Relevant (Transferable) Experience 7 years

COMPETENCIES: Aligned with Core Values Respect

Balance

Accountability

Sustainability

Integrity

Customer Focus

COMPETENCIES: Job Specific Communication

Decision Making

Managing Multiple Priorities

Self-starter

External Awareness

Organizational Awareness

PHYSICAL DEMANDS

Sitting Frequently (up to 66%)

Standing Occasionally (up to 33%)

Walking Occasionally (up to 33%)

Driving Occasionally (up to 33%)

Talking/Hearing Frequently (up to 66%)

Computer Keyboard and/or Handheld Terminal Frequently (up to 66%)

Lifting Occasionally (up to 33%)

Carrying Occasionally (up to 33%)

Repetitive Arm/Hand Movement Frequently (up to 66%)

WORK ENVIRONMENT Office: primarily based in an office; controlled environment

TOOLS & EQUIPMENT SalesForce/Microsoft Office Suite

STANDARD HOURS OF WORK 8 hours

PRIMARY WORK LOCATION (STATE(S)) OH

% of Travel 25-50%

EXEMPT/NON-EXEMPT CLASSIFICATION Exempt

DISCLAIMER: The above description reflects the general details considered necessary to describe the principle responsibilities and functions of the job identified and shall not be construed as a detailed description of all the work requirements that may be inherent to this job.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Shift:

• 8 hour shift
• Day shift

Supplemental pay types:

• Bonus opportunities

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to commute/relocate:

• Youngstown, OH: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person