Responsibilities

• You will serve as a key team member on client projects. You will take part in:
• Business analysis and discovery
• Process design
• Requirements definition
• Project management and coordination
• Instance configuration tasks, including reporting, object and field creation and modification, validation rules, processes, workflows, approvals, page layouts, permissions, etc.
• Data management - data review, manipulation (imports/exports/transformation), data quality management
• Testing
• Training
• You may serve as the key point of contact or outsourced Salesforce administrator for one or more existing clients, ensuring their requests and needs are captured and executed on

Qualifications

• Minimum 2-3 years of experience working as either an internal Salesforce administrator, junior business analyst or consultant
• Current Salesforce Administrator certification required
• Sales Cloud and/or Service Cloud or other certifications a plus
• Field Service Lightning Consultant certification is a plus
• CPQ specialist certification is a plus 
• Einstein Analytics certification is a plus
• Experience working in an Agile or “modified-Agile” environment
• Understanding of data and data migration methodologies
• You should have contributed significantly to a new instance Salesforce implementation at least once, or have participated in number of large-scale projects in existing Salesforce instances.
• Bachelors degree required
• At least one year of prior remote work experience

Required Skills:

• Good communication skills; able to speak to business users in “layman’s language”
• (Politely) critical thinker – spots gaps, challenges assumptions, pushes back against bad ideas, offers best-practices alternatives
• Synthesis: Able to interpret user requirements definitions; able to create solid requirements definitions based on customer interviews
• Calm - keeps an even keel and a steady hand
• High threshold for quality; turns in good product; able to create and follow solid test plans
• Candidates must have a dedicated home office with high-speed internet