JOB SUMMARY

Quickly and efficiently provide food and beverage bar service to guests in a warm, professional, and accommodating manner. Quickly and efficiently prepare the highest quality alcoholic and non-alcoholic beverages to be served to guests directly or through the serving staff. Work professionally and effectively with servers and barbacks. Maintain a positive work environment and a positive working relationship with coworkers. Exceed our guests’ service standards and expectations, while adhering to direction from management.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Maintain a positive, high, well-balanced energy level throughout the entire shift
• Have strong interpersonal communication skills in order to greet guests, answer guest questions and address guest concerns in a warm, professional, and accommodating manner
• Provide multiple guests food and beverage bar service in a quick, professional, and efficient manner
• Knowledge of and ability to accurately describe all beverage offerings and specials
• Take accurate orders while maximizing sales using selling techniques and product knowledge
• Quickly and efficiently prepare the highest quality alcoholic and non-alcoholic beverages to be served to guests directly or through the serving staff including using proper glassware and garnish while following Company drink recipes
• Exhibit consistently dependable, reliable, punctual, and trustworthy conduct
• Provide exemplary guest service on a consistent basis
• Correct and accurate execution of the POS system
• Peel, slice, and pit fruit for garnishing drinks
• Maintain bottles and glasses in an attractive and functional manner to support efficient drink preparation and promotion of beverages
• Follow all proper cash handling procedures and guidelines
• Perform all service in compliance with all ABC laws and Company policies that relate to the service of alcoholic beverages and the prohibition against over-service, serving intoxicated patrons and serving minors
• Complete any and all assigned cleaning duties, including stocking and organization
• Properly set up and break down the bar before and after operating hours

SPECIFIC JOB KNOWLEDGE, SKILL, AND ABILITY

• Knowledge of Teamwork and Toast POS system
• Ability to read, write and speak the English language to interact with guests, the public, and coworkers
• Proficient verbal communication skills
• Ability to work under pressure and professionally deal with stressful situations during busy periods in a loud, busy, and crowded environment
• Strong interpersonal skills to provide overall guest satisfaction
• Must have extensive knowledge of food and beverage etiquette, guest relations and service standards
• Strong knowledge of standard drink recipes, spirits, wine, and beer
• Strong understanding of classes of alcohol, different glasses, brand names and garnishes
• Strong knowledge of bar equipment
• Knowledge of proper food handling requirements
• Knowledge of bar and kitchen items
• Basic mathematical skills
• Knowledge of daily maintenance and cleaning of venue

QUALIFICATION STANDARDS

Education

• High School Diploma or GED equivalent preferred

Experience

• Minimum of two years’ experience in a fast-paced restaurant/bar
• Must be at least 21 to meet minimum age requirement of the State of California to serve alcoholic beverages
• Licenses or Certificates
• Food Handlers Card
• ABC Service Certification
• CPR certification and/or First Aid training preferred

GROOMING

All employees must wear the proper uniform and maintain a neat, clean and well-groomed appearance in accordance with the Company’s grooming standards. This policy is implemented in compliance with the Company’s obligations related to accommodating religious beliefs and practices, medical conditions and disabilities.

PHYSICAL REQUIREMENTS/WORKING ENVIRONMENT

• Must be able to work in an environment with constantly elevated temperatures
• Must be able to work and move quickly in a tight-space environment in a safe manner without disrupting other employees
• Must be able to lift at least 25 lbs.

OTHER

Applicants with additional language skills preferred

Compensation: $16.85/hour plus tips