About Us

Concrete Jungle (CJ) forages, farms, and supports food access across Georgia. To achieve that mission, our team distributes excess produce from fruit trees and farms throughout the region; grows and distributes food from our own farm; and provides nutrition education resources. We envision a future where all communities are well nourished in a world with no food waste. As of December 2023, Concrete Jungle has distributed over 2 million pounds of fresh, nutritious food.

This position primarily supports our Produce Buyers Club program (PBC), which sources excess produce from local farmers and redistributes it to hunger relief organizations. Started as an informal buying group in 2020, PBC is now the largest way CJ is minimizing food waste and providing healthy produce to communities who need it. In 2023, CJ moved 242,454 pounds of produce to 23 organizations through PBC. The majority of this produce is sourced from south Georgia farms, moving through our warehouse in East Point where organizations either pick up orders or deliveries are dispatched in our van or reefer truck.

About You

Concrete Jungle is seeking highly skilled and diverse candidates for our part-time PBC Administrative Coordinator role. In this role, you will provide essential support for the CJ team to continue delivering excellent service and produce to our PBC buying organizations. Specifically, you will lead sales administration for weekly orders, coordinate order distribution logistics, and manage order pick ups as necessary. This position may also provide the opportunity for you to support program evaluation and capacity building projects, depending on volume of orders as well as your skills and interests. You will play a critical part in ensuring our partners have the produce they need for their clients, when they need it. For this new role, we need someone who is passionate about systems and data management; ruthlessly committed to fine details and time management; and enjoys the physical labor and customer service aspects of this work.

This position will range from 10-15 hours most weeks, with the possibility for more hours during heavy order weeks. You ideally will start mid-April at lower hours for training weeks with regular weekly hours beginning by mid-May. Most responsibilities for this position can be completed virtually, but you must be available to work in person from our warehouse in East Point as needed to support order distribution.

Primary Responsibilities

Manage all aspects of sales administration and customer relations for our current Produce Buyers Club partners.

This includes:

● Utilize Concrete Jungle’s database, Airtable, to manage inventory and process weekly orders.

● Prepare and send weekly produce availability lists to current and prospective buyers.

● Respond to questions and assist buyers with submitting orders as needed.

● Review and and approve submitted orders, corresponding with CJ staff and buyers as necessary to adjust and finalize orders.

● Update database with inventory information as it is received and distributed from the warehouse.

● Follow established processes for recording produce donations and composted produce.

● Provide the highest level of customer service throughout all buyer interactions, serving as liaison and properly representing CJ’s values in all communications.

Organize and provide assistance with weekly distribution logistics, including:

● Draft weekly schedule for pick ups and deliveries based on buyer requests and staff availability.

● Staff CJ team and yourself as point people for pick ups and deliveries, communicating final plans to staff and buyers.

● Serve as the primary point person for order pick ups at the warehouse.

● Provide support with inventory management as well as physically preparing and delivering orders during heavy weeks or when the Inventory and Distribution Coordinator is unavailable.

Qualifications

You have compelling experience contributing to complex programs and initiatives and you are no stranger to hard physical work. To be successful in this role, you must be:

● Self-driven: You have superior organizational skills, integrity with your word and your time, and great follow-through on all facets of your work. You demonstrate a great level of personal responsibility for achieving results, define broadly what is within your control, and are exceptionally optimistic about what is possible. You take initiative to do what it requires to achieve success.

● A meticulous creator: You have a deep commitment to accuracy and an impeccable eye for details. You’re someone who is excited and comfortable to find a path where none yet exists, to identify new solutions to persistent challenges, and to locate your agency in getting something done, even when it might initially seem like you’re at the whim of other factors.

● Flexible and adaptive: When plans change or a project goes in a new direction, you meet that moment with excitement to problem-solve and don’t lose sight of how the work connects to our overall mission. We strive to improve a complicated food system, and you maintain an enthusiastic and positive personality despite adversity in this formidable task.

● A strategic thinker, planner, and operator. You can easily take an idea, build upon it, and execute. Your approach to projects is to break it down into smaller, manageable pieces and ruthlessly prioritize what is most important, and you support your team to do the same.

● Driven by outcomes: You have an incredibly strong track record of achieving ambitious goals despite obstacles, and have experience doing so in complex situations with diverse teams.

You also must have the following experience and abilities. We understand and embrace the variety of ways through which people gain experiences, whether through professional, personal, educational, or volunteer opportunities.

● Have a valid driver’s license.

● Physical ability to lift 50 pounds without strain on your own (note- loading and unloading orders will occasionally require lifting dozens of cases of produce at a time).

● One year of experience in data management, sales, customer service, inventory management or other related positions.

● Availability weekday mornings with occasional afternoons, especially Mondays and Fridays.

Preferred candidates will also have:

● Experience with Airable or similar data management systems or tools.

● Experience driving larger vehicles (CJ deliveries are done in either a passenger van sized vehicle or a 26 foot box truck).

● Ability to work a flexible schedule outside of normal business hours.

Compensation & Benefits: $20/hour

How to Apply

Applications will be reviewed on a rolling basis until the position is filled. Email your responses to the following questions and your resume highlighting your relevant experience to pbc@concrete-jungle.org with “PBC Administrative Coordinator” and your name in the subject line.

● If you were a type of produce, which fruit or vegetable would you be and why?

● Describe a data or customer service focused initiative or process you fully owned that you are most proud of.

Concrete Jungle is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Concrete Jungle is committed to an inclusive workplace that promotes and values diversity.

Job Type: Part-time

Pay: $20.00 per hour

Expected hours: 10 – 15 per week

Schedule:

• Monday to Friday

Work Location: Hybrid remote in Atlanta, GA 30344