Purpose:

Manages Parts and Service operations within the company to provide the highest level of external and internal customer satisfaction while maximizing return on investment through parts/service sales, inventory control, technician efficiency and expense control.

Build customer & vendor relationships and perform follow-up activities on complete goods, parts and service sales.

Ensure that our products reach the customers with the level of quality that is expected by the best.

Responsibilities

• Maintain an accurate and effective parts inventory control system that includes a perpetual and/or annual physical inventory.
• Schedules all incoming and outgoing shipments
• Review work orders for completeness and accuracy prior to customer billing.
• Provides technical support where applicable.
• Prepares and submits parts/service warranty and part return claims within the required time frame to receive maximum credit.
• Build assemblies and manage all products.
• Manage all vendors and manufacturing concerns to maintain quality of production parts.
• Manage all shipping relationships to ensure that the quality and pricing is the best that we can extend to our customers.

Experience, Education, Skills and Knowledge

• 2 years’ experience in a inventory / parts / shipping related role with involvement in activities such as sales, service, training, or other related work
• Excellent customer relationship skills
• Ability to write and speak effectively to individuals and groups.
• Ability to use standard desktop load applications such as Microsoft Office , Outlook and Quickbooks and internet functions.
• High School Diploma or equivalent experience

Job Type: Full-time

Pay: $55,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Inventory management: 2 years (Required)

Ability to Relocate:

• Lawrenceville, IL 62439: Relocate with an employer provided relocation package (Required)

Work Location: In person