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Paysafe ("Paysafe") (NYSE: PSFE) (PSFE.WS) is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With over 20 years of online payment experience, an annualized transactional volume of over $130 billion in 2022, and approximately 3,300 employees located in 12 countries, Paysafe connects businesses and consumers across 100 payment types in over 40 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments. Further information is available at www.paysafe.com
Position Overview
Paysafe is seeking a Customer Success Manager to join our team and help support our growing North America iGaming business. This role is based in Jacksonville, Florida and offers a hybrid work environment where you will have a blend of three in office working days and two remote working days during the work week. As a Customer Success Manager you will be responsible for developing enterprise customer relationships from contract signature, through the implementation/delivery stage, ensuring that the customer needs are met and there is no barrier preventing the processing of full volume projected activity.
Working closely with each customer once live, the focus will be on solving problems, escalations, addressing day to day needs, ensuring high levels of client satisfaction, and addressing any areas of concern occur all to promote retention and loyalty.
This role will also look at the short and long term goals of the client, working closely with the Sales & Account management teams when opportunities for new products/services arise.
Some of the key responsibilities of a Customer Success Manager include:
Full Time
$107k-149k (estimate)
05/30/2024
06/16/2024
paysafe.com
LOS ANGELES, CA
3,000 - 7,500
2005
GUILLERMO RAMIREZ
$500M - $1B
Paysafe Limited (Paysafe) (PSFE: NYSE) (PSFE.WS) is a leading specialized payments platform. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With over 20 years of online payment experience, an annualized transactional volume of US $92 billion in 2020, and approximately 3,400 employees located in 12+ global locations, Paysafe connects businesses and consumers across 70 payment types in over 40 currencies around the world. Delivered through an integrat ...
ed platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments. Further information is available at www.paysafe.com. For more information, visit www.paysafe.com. Follow us on Twitter: www.twitter.com/PlugIntoPaysafe Visit our Blog: https://stories.paysafe.com
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