The Account Coordinator works closely with existing and prospective clients to provide information about solar resource, performance, equipment selection and applicable incentives. This is a supporting role for sales and administration that works with cross-functional teams to ensure standard processes are followed throughout a project life cycle and requires knowledge of multiple fields. Must exhibit excellent written and communication skills, with the ability to address customer concerns in an empathetic and constructive way to deliver clear, concise and straightforward information.

• Able to learn the mechanical and technical knowledge of PV system operations and maintenance procedures
• Complete understanding of incentive structure and tax credits for residential and commercial
• Able to discuss with customer energy bills, savings, and value of solar electric systems
• Experience using CRM to manage the sales process and forecast sales
• Strong analytical skills to identify trends and sales patterns
• High level of computer skills
• Excellent planning, organization, strategic and problem-solving skills
• Ability to read and understand construction plan-sets
• Work to improve efficiency of processes and timelines

Requirements

• Experience in construction or project coordination
• Conflict resolution
• Attention to detail
• Works well under deadlines
• Demonstrated success in operating effectively in a fast-paced, complex and rapid growth environment
• Advanced time management skills
• Excellent interpersonal relations and demonstrated ability to work well with others effectively in teams
• Excellent listening skills and the ability to ask probing questions, to understand concern, and to overcome objections
• Highly motivated self-starter who doesn't need heavy management
• Excellent interpersonal, customer service and communication skills

Benefits

Vacation & Holiday Pay

Medical Benefits

Retirement Plan with company match