Walla Walla Chamber of Commerce Membership & Tourism Coordinator

Love people? Want to work in a small mission-focused team environment? Every day is different with a variety of projects and audiences demanding multi-tasking ability, flexibility, and a true desire to provide excellent customer service. Is this you? Bring your skills and strengths to this organization and you will make a difference in people’s lives and in our community.

We provide health insurance, dental and vision, retirement match opportunity and more beginning the first month after your start date plus generous holiday/vacation program as well as ongoing education and training opportunities. Salary DOE $22-$25 hr. Up to Full-Time 40 hr., M-F week with occasional weekend or early evening activities. This position reports to the Chamber President/CEO and includes additional responsibilities as assigned.

The Walla Walla Valley Chamber of Commerce is a business organization with members throughout all of Walla Walla County. We promote the business and economic well-being of our diverse community to benefit enterprises, large and small through advocacy, services, education, business exposure and promotional opportunities plus running a Visitors Information Center and a Foundation. The Chamber values the quality of life in our community and encourages economic vitality.

As a detail-oriented, highly organized Associate, you will be pivotal in implementing strategic initiatives and driving membership growth. Your expertise will be instrumental in enhancing our brand awareness, expanding our membership base, and ensuring the success of our association and our members plus enhancing our visitor’s experiences in the Walla Walla Valley.

We are planning an exciting year of growth and enhancement for 2024 and want an associate to join us now that will grow with these opportunities. This is a newly created position. If you meet the criteria below and thrive on having variety and change in your role, we would love to receive your application along with a letter of interest for working in this mission driven team environment.

Knowledge, Skills, Abilities

You are truly interested in people, lives, experience, history and bringing positivity to their experiences in the Walla Walla Valley.

• Proven track record of problem solving with a solution-focused approach to addressing and resolving complex problems
• Strong communication skills, both verbal and written, and Collaborative team member
• Positive attitude with a customer service-oriented disposition and sense of humor
• Excellent compositional skills for writing letters, emails, agendas, and reports
• Experience handling confidential information and managing complex situations
• CRM Experience
• Bi-lingual English/Spanish a plus

Principal Accountabilities

• Strong planning and organizing skills, ability to multi-task
• Highly efficient in time management and able to prioritize initiatives
• Self-starter and ability to operate in self-driven capacity, working to execute tasks and resolve issues in a timely manner

Knowledge & Experience:

• Required: Microsoft Office Outlook, Excel, and Word (intermediate to advanced level); Adobe Acrobat, Zoom, and social media proficiency
• BA or higher preferred
• CRM experience desirable
• Publishing / Editing & Proofreading (highly desired)
• Ability to learn new software
• Volunteer supervision (a plus)
• Tourism program experience (a plus)
• Consultive sales experience (a plus)
• Entrepreneurship experience (a plus)

The Walla Walla Valley Chamber of Commerce is an Equal opportunity Employer This position is full-time, 40 hours per week M-F with occasional evenings and/or weekend assignments Salary and benefits DOE Please apply with resume, letter of interest detailing why you are the right candidate for this position.

Working Conditions/Physical Demands
The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. The Walla Walla Valley Chamber of Commerce provides reasonable accommodations to enable individuals with disabilities to perform the essential functions.

· Work that may be performed in an intense, fast-paced office environment, depending on assignment

· Requires ability to understand verbal communication and to respond effectively

· Positions in this class typically require reaching, typing, grasping, feeling, talking, hearing, seeing, standing for long periods of time and repetitive motions in computer use.

· Requires learning and adapting new software.

· Requires a work authorization for United States

· Requires Washington State driver’s license, insurance, and reliable transportation

Note: The position responsibilities and duties identified above are representational and may change as determined by Executive Director to meet the organizational needs of the Chamber/Visitor Information Center.

Job Type: Full-time

Pay: $23.00 - $27.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person