ABOUT US:

At the heart of our creative agency lies the conviction that braver brands stand out and pave their way to success. Specializing in Brand Identity and Brand Activation, we empower brands across the globe to embrace boldness, from financial services and beverage to vision care and education.

Our small yet mighty team is dedicated to crafting solutions that not only highlight a brand’s unique identity but also activate its potential in the marketplace. With honest creativity at our core, we help our clients cut through the noise, connect with their audiences and leave a lasting impact.

ABOUT THE ROLE:

As an account director, you’ll be the solutions-oriented business leader on assigned accounts, responsible for developing, maintaining and fostering favorable relationships with all clients and internal teams. This position also ensures that provided goods or services consistently meet deadlines, budgets and client expectations at Truth Collective through collaboration with project partners. Account directors are viewed as clear leaders and role models, always willing to go the extra mile for clients and our creative company.

ABOUT THE WORK:

Leadership/Supervision

• Collaborate with other members of Truth Collective’s management team and act as a role model for others, with respect to achievement of our mission and values
• Develop and implement strategies to maximize employee performance
• Foster a work environment that encourages creative thinking and continuous process improvement
• Support recruitment and hiring, and train new employees, as needed
• Direct and coordinate activities of employees to whom responsibility is delegated, ensuring that goals and objectives are met
• Monitor performance of direct reports and provide timely feedback, both positive and constructive, on a regular basis
• Encourage staff’s continuing growth and development
• Provide clear direction and support to staff, as needed
• Establish trusted relationships with all key counterparts and partners
• Ensure that teams follow our processes for financial and workflow effectiveness
• Represent Truth Collective in the community

Strategic

• Build and cultivate strong relationships with our clients
• Create a compelling vision for the account, achieve alignment and drive toward proactive business growth
• Develop and own the account plan; ensure that the account team is on board and acting on the plan
• Act as a creative steward with the ability to sell ideas, assess risk, and discuss and defend creative work
• Make strategic decisions to provide recommendations for marketing platforms, channels and tactics
• Understand, explain and defend the project strategy
• Pursue new, most effective channels and platforms for the client
• Actively influence the company’s financial health by managing project budgets effectively
• Write clearly, concisely and correctly, with the ability to address different viewpoints and persuade audiences effectively
• Speak confidently and present with ease
• Oversee the presentation of the work product to the client by coordinating multiple teams and POVs to arrive at the best recommendation/option for the client
• Independently lead creative projects and pitches to successful outcomes
• Communicate difficult news to clients early, clearly and effectively
• Own client relationships for assigned larger and mid-sized accounts
• Initiate client satisfaction surveys to discover new growth opportunities
• Proactively maintain forecasts and oversee timely billing

WHAT YOU’LL BRING:

Required Qualifications:

EDUCATION & EXPERIENCE

• Minimum of 10 years’ account management experience or an equivalent combination of related work experience, training and/or education sufficient to perform the essential duties of the job successfully

KNOWLEDGE, SKILLS & ABILITIES

• Mac OS
• Google Workspace proficiency
• Strong Microsoft Office Suite skills
• Proven leadership skills with ability to drive successful completion of goals and objectives
• Coaching/mentoring skills and ability to provide constructive and supportive feedback
• Excellent verbal and written communication skills
• Ability to interface directly with senior-level clients and Truth Collective staff
• Time management
• Ability to manage multiple priorities and competing deadlines
• Ability to maintain composure in stressful situations
• Experience working with financial data and budgets
• Strong negotiating and effective problem-solving skills
• Ability to analyze and learn from reporting data and insights

Preferred Qualifications:

ANNUAL SALARY RANGE: $100,000-$115,000

WHY TRUTH COLLECTIVE?

We are honestly committed to a healthy, employee- and team-centered, creative working environment where our people and business thrive. We encourage a work experience that fuels the whole self and supports each of our unique team members to flourish in work and life.

PERKS AND BENEFITS:

• Flexible hybrid working practice: on location and where you want to be
• Competitive financial and wellness benefits
• Plenty of time off, for yourself, the people you love and things you want to do
• Personal and professional development opportunities to keep you growing
• Ongoing diversity, equity and inclusion learning and support for everyone
• Opportunities to create an impact in the community in life-changing ways
• Team activities for creative exploration and fun
• Casual workspace where dogs are welcome
• A place at the table with unique and amazingly talented team members who have each other’s backs

DIVERSITY, EQUITY AND INCLUSION COMMITMENT

At Truth, we know that diversity in backgrounds, identities, experiences and talent is the key to unlocking extraordinary creative work. That’s why we amplify and embrace creative possibilities with a diverse team. As an equal-opportunity employer, we encourage individuals of all backgrounds and identities to apply, and we are committed to creating an environment where everyone feels welcomed and valued and has the support and opportunities to thrive. If you need any assistance with your application, please reach out.

Learn more about what gets us stirred up in the best way possible at truthcollective.com.