Our pediatric dental practice is looking for a Front Office Operations Team Member to join our administrative team. The right fit will have a friendly and engaging attitude to join our tight knit team. This position is full-time, Monday through Friday.

The Front Office Operations team is responsible for assisting our patients with all aspects of the check-in process, including greeting patients and communicating information throughout the office from parents to the clinical team to ensure an enjoyable dental experience. This role also assists with the collection of patient co-payments, insurance verification, treatment planning, and accounts receivable.

As part of the Front Desk Team, this position performs other administrative tasks including answering incoming calls and managing all things schedule related, including confirming patient appointments and making adjustments to the schedule as needed.

Our office has a fun and friendly work environment, and a team that truly enjoys working together. Compensation is dependent on experience and includes excellent bonus/incentives. We are looking for the right person to grow with the practice and become a long-term member of our team.

Candidate must haves:

• Be friendly, engaging and hard-working
• Professional attitude and appearance
• Customer Service driven
• Ability to build rapport with patient families and other team members
• Ability to multi-task
• Excellent communication (written/verbal) and phone skills
• Excellent computer skills and prior experience with dental practice software
• Organizational skills are a must
• Proven employment history is a must
• Be familiar with dental terminology

Other information: Competitive compensation, depending on experience with monthly bonus potential, paid holidays, and medical/dental benefits. 401k eligible after 1 year of service. Please reply via email with resume/cv and references.

Job Type: Full-time

Pay: $16.00 - $22.00 per hour

Benefits:

• 401(k)
• Employee discount
• Health insurance
• Paid time off
• Retirement plan

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Preferred)
• Dental office experience: 1 year (Preferred)

Work Location: In person