3 Jobs
U.S. Money Reserve is Hiring a Business Support Coordinator Near Austin, TX
Available Shifts:
- Monday, Tuesday, Thursday & Friday: 9:30am - 7:30pm CST
- Speak directly with customers to confirm the accuracy and completeness of all orders
- Confirm customers’ understanding of our company policies and recommendations
- Follow up with the customer as needed throughout the order process
- Document customer interaction and make notations to customer records within the appropriate system
- Customer entry & order processing across multiple software systems
- Customer account review and correction/adjusting upon request
- Handle order inquiries from account executives, managers and customers
- Maintain current review of incoming emails
- High School Diploma (or equivalent)
- College Degree preferred
- Proficient typing (at least 50 wpm)
- Strong communication skills (verbal and written)
- Positive Attitude
- Team Player
- Exceptional computer skills including ease of toggling between multiple systems to complete tasks in a timely manner
- Ability to focus and multi-task with competing distractions in a fast-paced environment
- Excellent reading and interpretation skills
- Adhere to work schedule provided
- Ability to memorize, recall, or research answers quickly
- Excellent voice and phone etiquette
- Strong attention to detail while maintaining focus on overall quality and accuracy
- Excellent listening skills
- Works well with others in a team environment
- Able to think fast, find answers, and respond quickly to customer issues, all with a polite, empathic, and professional voice and manner
- Answer and manage incoming calls and emails
- Strong interpersonal and communication skills (written & verbal)
- Full-Time
- Four 9-hour days per week
- Shift: Monday, Tuesday, Thursday & Friday: 9:30am - 7:30pm
- Full Medical, Dental, and Vision
- HSA & FSA options
- Long-term and Short-Term Disability
- Life Insurance
- Gym (no-cost)
- Break room: Complimentary sodas, water, snacks, coffee, candy, etc.
- PTO
- 401(k) Plan - Employer matches 50% up to 3% contribution.
- Waiting period may apply
- Only full-time employees eligible
- No
- Open Office Setting
- Dependable
- Adaptable/flexible
- Career Focused
- Functions well in a team environment
- Detail-oriented
U.S. Money Reserve, one of the nation’s largest distributors of U.S. Government issued Gold, Silver and Platinum Coins, was founded by gold market veterans who recognized a need to combine top-notch customer service, expert market knowledge and the type of professional guidance that is absolutely necessary when purchasing precious metals. The company prides itself on long-term relationships with each and every client by providing best-in-class customer service.
Job Summary
Full Time
Wholesale
$47k-59k (estimate)
05/31/2024
07/30/2024
usmoneyreserve.com
AUSTIN, TX
100 - 200
2001
ANNETTE M RENAUD
$10M - $50M
Wholesale
Related Companies
The job skills required for Business Support Coordinator include Customer Service, Attention to Detail, Data Entry, Communication Skills, Purchasing, etc. Having related job skills and expertise will give you an advantage when applying to be a Business Support Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Business Support Coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Business Support Coordinator positions, which can be used as a reference in future career path planning. As a Business Support Coordinator, it can be promoted into senior positions as an Administrative Assistant III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Business Support Coordinator. You can explore the career advancement for a Business Support Coordinator below and select your interested title to get hiring information.
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