SUMMARY:
Tingue, Brown & Co. is seeking a highly motivated Collections Specialist. The Collections Specialist assumes the lead in the invoice collection process and maximizes cash flow by ensuring that invoices are paid timely.

Job Description:

· Providing customer service regarding collection issues, process and review account adjustments, resolve client discrepancies and short payments.

· Send A/R Statement of Account reports to clients monthly, with regular follow-up until account balances are resolved

· Responsible for monitoring and maintaining assigned accounts - Customer calls, account adjustments, customer reconciliations.

· Works with the cash application team to proactively resolve unapplied cash and timely posting of payments.

· Must communicate & follow up effectively with peers regarding customer accounts on a timely basis.

· Establish and maintain effective and cooperative working relationships with managers and department heads.

· Provide excellent & considerate customer service to customers

Qualifications:

• Associates Degree in Accounting.
• 3-5 years High Volume Collections experience.
• Knowledge of Billing and Collections procedures
• Accounts Receivable knowledge/experience a plus
• Strong attention to detail, goal oriented
• Commitment to excellent customer service
• Ability to prioritize and manage multiple responsibilities

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Weekly day range:

• Monday to Friday

Work setting:

• Office

Education:

• Associate (Preferred)

Experience:

• High volume calls: 2 years (Preferred)
• Billing and Collections: 1 year (Preferred)

Work Location: In person