Decatur, AL

AUTOMOTIVE SERVICE ADVISOR

Competitive Pay Plan!!
Great Benefits!

Shottenkirk Honda Decatur is now looking to hire motivated Service Advisors! Don’t miss out on this incredible job opportunity and apply online today!
The Shottenkirk Automotive Group operates 21 dealerships in 6 states and employs over 2000 people. Recognized by Automotive News as the #56 used car dealer in the United States, the Shottenkirk family centers around employees, customers, and community. Dedication and hard work can be financially rewarding and provide opportunity for advancement. The Shottenkirk Automotive Group is a 3rd generation family business.
We believe that culture makes a difference, and we focus on building relationships with our employees, our customers, and our community. We are a company where your dedication and hard work can be both financially rewarding and provide opportunity for advancement.

We offer:

• Competitive pay plan
• Medical benefits
• 401(k) retirement plan
• Paid Vacation and holidays
• Great working environment
• Great opportunities for growth and advancement – we promote from within the company

Responsibilities - Service Advisor:

• Greet customers and assist them with any inquiries.
• Consult with customers on applicable service specials.
• Document services declined and ask for follow-up on future service considerations.
• Keep customers informed on completion times, service expenses, and possible changes
• Remain involved with the delivery of the vehicle to the customer upon completion to assure all customer concerns are addressed
• Provide concierge support for all owner inquiries, whether by phone or in person, to assure the customer has a positive service experience
• Build strong relationships with the customers

Qualifications and Requirements - Service Advisor:

• Service Advisor Experience Required
• An energetic, upbeat, engaging attitude
• CDK Experience is a plus!
• Must have a professional appearance, computer skills, and the ability to multi-task in a fast-paced environment
• Valid Driver's license and clean driving record
• Able to work efficiently and multi-task in a fast-paced environment.
• Strong written and oral communication skills

We are an Equal Opportunity Employer.
All applicants must pass pre-employment testing to include background checks, MVR and drug screen.