Rock Outdoors is looking for a Part-Time Service Writer for the marine department.

Responsibilities:

● Demonstrates excellent customer service standards.

● Demonstrates courtesy, friendliness, and professionalism.

● Provide complete and accurate cost estimates for labor and parts.

●Keep detailed, accurate records on service work.

●Clearly communicate billing, inventory, warranty, or customer service issues to the marine service manager.

●Generate additional service work to drive sales and revenue to the service department.

●Responsible for walking through the services performed on the customer’s boat with each customer.

● Assists in providing efficient and friendly service at the registers, boat drop, sales floor, etc.

● Assists warranty specialist, service writers, and technicians as needed

● Maintains compliance to Rock Outdoor safety policies and procedures.

Requirements:

● Minimum of 2 years of experience working in marine service.

●Possesses excellent customer service skills, communication and listening skills.

● Possesses strong organizational skills with attention to detail.

● Able to respond appropriately to changes in direction or unexpected situations.

● Prolonged periods of standing and walking.

● Capable of lifting heavy objects with or without reasonable accommodation.

● Ability to work flexible schedule.

● Possesses strong communication skills.

● Works effectively with peers and supervisors to accomplish tasks.

● High school diploma or GED required

$13.00-$15.00 Per hour

Compensation commensurate with experience.

Must be able to work weekends!

Job Type: Part-time

Pay: $13.00 - $15.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount

Day range:

• Every weekend

Shift:

• 8 hour shift

Application Question(s):

• Do you have strong organizational skills and attention to detail?
• Are you able to work weekends?

Experience:

• marine service: 2 years (Preferred)

Ability to Relocate:

• Lexington, NC 27292: Relocate before starting work (Required)

Work Location: In person