Job Summary. Rock Outdoors is looking for a Marine Warranty Specialist to join our team. The ideal candidate will have experience in ordering warranty parts, processing labor claims, and communicating wth customers. We are looking for someone with knowledge and experience in the marine service area. Responsibilities. ● Develops healthy relationships with vendors and serves as the main point of contact for warranty issues. ●File and monitor parts ...
Job Summary. Rock Outdoors is looking for a Marine Warranty Specialist to join our team. The ideal candidate will have experience in ordering warranty parts, processing labor claims, and communicating wth customers. We are looking for someone with knowledge and experience in the marine service area. Responsibilities. ● Develops healthy relationships with vendors and serves as the main point of contact for warranty issues. ●File and monitor parts ...
Rock Outdoors is looking for a Service Writer for the marine department. The ideal candidate will have experience in scheduling, coordinating, and supervising service orders with technicians. They will have excellent communication and customer service skills. Responsibilities. ● Demonstrates excellent customer service standards. ● Demonstrates courtesy, friendliness, and professionalism. ● Provide complete and accurate cost estimates for labor an...
Rock Outdoors is looking for a Service Writer for the marine department. The ideal candidate will have experience in scheduling, coordinating, and supervising service orders with technicians. They will have excellent communication and customer service skills. Responsibilities. ● Demonstrates excellent customer service standards. ● Demonstrates courtesy, friendliness, and professionalism. ● Provide complete and accurate cost estimates for labor an...
Rock Outdoors is looking for a Service Manager for our Lexington, NC location. The ideal candidate will be responsible for the management and supervision of all areas pertaining to the Marine Service portion of the business. This position is responsible for learning all phases of store operations to ensure that Rock Outdoors standards and best practices are met. Responsibilities. ● Supervises and assists Warranty Specialist, Parts Specialist, Ser...