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Rock Outdoors is looking for a Part-Time Service Writer for the marine department.
Responsibilities:
● Demonstrates excellent customer service standards.
● Demonstrates courtesy, friendliness, and professionalism.
● Provide complete and accurate cost estimates for labor and parts.
●Keep detailed, accurate records on service work.
●Clearly communicate billing, inventory, warranty, or customer service issues to the marine service manager.
●Generate additional service work to drive sales and revenue to the service department.
●Responsible for walking through the services performed on the customer’s boat with each customer.
● Assists in providing efficient and friendly service at the registers, boat drop, sales floor, etc.
● Assists warranty specialist, service writers, and technicians as needed
● Maintains compliance to Rock Outdoor safety policies and procedures.
Requirements:
● Minimum of 2 years of experience working in marine service.
●Possesses excellent customer service skills, communication and listening skills.
● Possesses strong organizational skills with attention to detail.
● Able to respond appropriately to changes in direction or unexpected situations.
● Prolonged periods of standing and walking.
● Capable of lifting heavy objects with or without reasonable accommodation.
● Ability to work flexible schedule.
● Possesses strong communication skills.
● Works effectively with peers and supervisors to accomplish tasks.
● High school diploma or GED required
$13.00-$15.00 Per hour
Compensation commensurate with experience.
Must be able to work weekends!
Job Type: Part-time
Pay: $13.00 - $15.00 per hour
Benefits:
Day range:
Shift:
Application Question(s):
Experience:
Ability to Relocate:
Work Location: In person
Part Time
$43k-63k (estimate)
05/25/2024
09/20/2024
rockoutdoors.com
Lexington, NC
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