Customer Service & Billing Specialist - Join Our Thriving Software Team (Southlake, TX)

Do you thrive in a fast-paced environment, helping clients succeed with innovative software solutions? We're a global leader in Enterprise Software, passionate about sustainability and empowering large organizations with the Papyrus Platform.

We're seeking a talented Customer Service & Billing Specialist to join our high-performing team in Southlake, TX.

What You'll Do :

• Support our valued customers with training, maintenance, and technical questions.
• Partner with clients to schedule solution presentations and craft compelling proposals.
• Ensure accurate and timely invoicing for software services and maintenance.
• Maintain accurate financial records, collaborate on reports, and handle tax documentation.
• Utilize your strong communication skills to build positive relationships with clients.

Qualifications :

• 5 years of experience in customer service or a related field.
• Proven experience in bookkeeping and accounting principles.
• Excellent communication and interpersonal skills, with a focus on active listening.
• Proficiency in Microsoft Office Suite, common databases, and spreadsheets (e.g., Navision, Excel).
• Strong work ethic, problem-solving skills, and a passion for exceeding expectations.

Benefits :

• Competitive salary and commission opportunity.
• Flexible work arrangements.
• Comprehensive health insurance plan.
• Dynamic and stimulating international work environment.
• Ongoing training and development opportunities.
• Company travel and events (based on performance).
• And much more!

Ready to Join Our Team?

We offer a rewarding career path in a collaborative and supportive environment. If you're passionate about customer success and driving results, we encourage you to apply!

Last updated : 2024-05-05