The Aging Care Coordinator supports clients and their families by providing comprehensive assessments, developing care plans, monitoring ongoing care, managing the Therapeutic Companion, communicating with and coaching the family, and coordinating the interdisciplinary team.

The Aging Care Coordinator is the point person for the family and will act as the liaison between the client, family, and providers to ensure effective care. Aging Care Coordinator will meet clients in the community, remotely, or in the home setting to perform actions necessary to meet their needs and goals.

Job Responsibilities:

• Completing initial evaluations and comprehensive assessments of the client and their environment that are done both in-person and virtual
• Conducting psycho-social evaluations and assessing cognitive abilities and mood
• Reviewing clinical history and contacting providers
• Developing a care plan with the client and identified supports
• Maintaining communication with client contacts, including family, physicians, attorneys, financial offices, and other care supports
• Supervising Therapeutic Companions and working collaboratively with other OPG team members
• Documenting all client interactions, outcomes, and progress toward goals
• Providing consulting services to the client and family members around aging
• Conducting family meetings to improve family dynamics
• Providing coaching services to identified individuals
• Communicating with outside treatment providers and coordinating care
• Traveling throughout the area for evaluations, home visits, and appointments
• Advocating for clients based on individual medical, financial, and social needs
• Having a basic understanding of the differences of Medicare, Medicaid, Private Insurance, and Long-Term Care policies
• Having a basic understanding of care management
• Assisting clients in moving into senior living communities
• Participating in company supervision and completing required company education materials

Additional Responsibilities:

• Emergency support, on-call availability, and client transportation, as needed
• Additional duties will be assigned as deemed appropriate

Qualifications:

• RN, LSW, LCSW, LICSW, OT, or PT in good standing preferred; Case Manager or Care Advocacy in the elder field with 5 years of experience also considered
• 4-5 years of experience in care management, home care, acute care, and/or a rehabilitation setting
• Experience with elder care
• Experience in behavioral health preferred
• Experience working closely with families & professional providers
• Excellent written and oral communication skills

Commitment to Diversity, Equity, Inclusion, and Belonging

We are committed to promoting an environment that celebrates diversity, equity, inclusion and belonging in all areas of our organization. We foster an inclusive workplace where everyone feels welcomed, respected, and valued. We embrace differences of all kinds, such as age, race, ethnicity, gender, sexual orientation, physical ability, religion, veteran status, and socioeconomic background, among others. We understand that diversity goes beyond visible differences and encompasses a vast array of characteristics, experiences and beliefs. We actively seek individuals with diverse backgrounds to join our team because we believe this enriches our company culture and enhances the services to our clients.