• Represents the District at a variety of community events, school functions, and District programs.
• Coordinates and prepares materials, supplies, and other resources for community events and other activities.
• Delivers and presents education and outreach curriculum for Community Outreach programs; leads classes, seminars, presentations, and workshops; performs set up and tear down as necessary.
• Performs customer service for the Community Outreach Program. Answers questions from the public on fire prevention, emergency preparedness, and District programs.
• Operates Sparky at community events, block parties, and parades.
• Assists with fire station tours for education, and support crews in the event of a call.
• Teaches CPR/First Aid Training to District staff, communities, and citizens.
• Participates in the District’s Carseat Program.
• Demonstrates behavior that sets a positive example for personal accountability, integrity, and professionalism.
• Drives motor vehicles safely and lawfully.
• Performs other duties as assigned.

Education and Experience

• High School diploma or equivalent. Associate's or Bachelor’s degree from an accredited college or university, highly desirable.
• Previous fire or emergency-related experience preferred, but not required.

• The District mission, vision, and values.
• Policies, procedures, and goals of the Mountain View Fire Protection District.

• The safe and lawful operation of a motor vehicle.

• Perform varied administrative support tasks.
• Work evenings and weekends and a minimum of 2 events per month.
• Respond with tact, composure and courtesy when dealing with difficult situations.
• Perform a variety of community education activities.
• Perform the duties and maintain appropriate personal conduct, attitude, and appearance.
• Wear the uniform provided that is neat, pressed, clean, and appropriate to the task.
• Listen well and communicate effectively with various audiences.
• Complete tasks in an appropriate time frame with a minimum amount of supervision.
• Establish and maintain effective working relationships with employees, the District Board, other agencies, vendors, the business community, the media, and the public.
• Use standard office equipment, personal computer and job-related computer applications including electronic mail.

• Valid Driver’s License
• CPR certification
• BLS Instructor certificate within 6 months from hire
• National Child Passenger Safety certification preferred

Distinguishing Characteristics

• Ambition to continually improve as a member of the District; in performance, teamwork, and experience gained.
• Strive to progress the quality of the Department.
• Holds oneself and others accountable to the Department’s Vision, Mission, and Value Statements.
• Ability to provide excellent customer service through quality job performance, communication, empathy, and engagement.
• Take pride in the involvement and advancement of the Department’s culture.