1 Job
Marni is Hiring a Client Advisor Near Honolulu, HI
Client Advisor
THE FASHION INDUSTRY’S FASHION BRAND
Since 1994, Marni has been recognized as the most artistic, color-savvy, life embracing, off-beat brand in the luxury segment
A constant aspiration to surprise and delight and to exceed expectations, with one foot in the past, one foot in the future.
Marni has consistently challenged the traditional codes of fashion, the seriousness of dressing up, and the boring "sameness" that exists in the world.
Embrace life.
Embrace art.
Embrace colour.
Embrace each other.
We are looking for who is ready to make a difference, into an intercultural environment made of love and passion, talents and out of the box thinkers.
The Client Advisor is responsible for contributing to the store's sales performance by building lasting client relationships through mastery of product knowledge and selling ceremonies. They are a sales professional in the luxury goods sector and applies this professionalism in promoting the brand image. Moreover, they collaborate in achieving the quantitative and qualitative objectives for the store.
Job Description
Role and Responsibilities
- Reach and surpass monthly sales goals as determined by Management.
- Demonstrate an in-depth knowledge of all products in assigned Product category and keep up-to-date on all Product categories in Store.
- Manage sales and optimize each step of sales process ensuring all clients receive highest degree of sophistication and enjoyable service possible and foster development of loyal shoppers: Welcome and know regular customers.
- Strong customer service skills to provide courteous and precise customer satisfaction.
- Strong organizational skills, multi-tasking and prioritizing capabilities.
- Follow-up with clients through telephone calls, letters, cards and special announcements keep book of clients including sales records, records of all client preferences, colors, sizes and styles as well as records of clients' life events (birthdates, etc.)
- Align with style and qualitative standards of the Brand throughout Sales and post-sale process.
- Take full advantage of all contacts with customers in the Store and promote both the Brand and Product.
- Collaborate with other colleagues to achieve business objectives.
- Constantly keep up-to-date regarding fashion trends; know and monitor competition.
- Know customers' needs, both expressed and less obvious.
- Demonstrate, recommend and style the products available; promote wardrobing.
- Schedule client appointments and pull merchandise for clients in advance of appointments.
- Ensure customer loyalty by collecting customer information and entering it into the database, thus building an extremely valuable clientele base that consists of high profile, international, professional and consistent customers.
- Understand the Company’s brand values.
- Communicate the brand values to customers.
- Support the brand image by always adhering to dress code.
- Participate in the inventory process.
- Contribute to and create an overall positive atmosphere in the Store.
- Maintain a clean and organized store to create a comfortable shopping experience.
- Maintain knowledge and understanding of store sales goals.
- Maintain visual merchandising criteria and quantities per Company standards and guidelines.
- Make sure that product is accurately coded, tagged and priced.
- Provide store management with qualitative feedback.
The physical demands described must be met by an individual to successfully perform the essential
functions of this job:
- Required to stand and walk for up to eight hours in a workday.
- Required to lift and or move up to 50 pounds.
- Customer/Client Focus.
- Communication Proficiency.
- Organizational Skills.
- Ethical Conduct.
- Previous retail customer service experience in luxury market.
- Previous client book preferred.
- Excellent customer services skills.
- Writing and communication skills proficiency (written and verbal).
- Experience in luxury / high-end clienteling environment.
- Proven sales track record and achievement of sales goals.
- 4 years in premium / luxury commission sales environment.
#LI-EP #MRN
Job Summary
Full Time
Consumer Goods
$48k-65k (estimate)
08/20/2023
06/08/2024
marni.com
MILANO, LOMBARDIA
200 - 500
1994
RENZO ROSSO
$50M - $200M
Consumer Goods
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The job skills required for Client Advisor include Customer Service, Product Knowledge, Communication Skills, Organizational Skills, Client Relationship, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Advisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Advisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client Advisor positions, which can be used as a reference in future career path planning. As a Client Advisor, it can be promoted into senior positions as a Client Service Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Advisor. You can explore the career advancement for a Client Advisor below and select your interested title to get hiring information.
If you are interested in becoming a Client Advisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Advisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Advisor job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
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Step 3: View the best colleges and universities for Client Advisor.
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